Managing Partner and CEO

PhoenixTeam Awarded $49M Contract to Modernize USDA’s Guaranteed Underwriting System, Expanding Rural Homeownership

Customer Care Team Lead

PhoenixTeam is seeking a Customer Care Team Lead to oversee the preparation of high-quality deliverables and manage support personnel. The role involves tracking KPIs, monitoring SLA adherence, and leading risk management efforts while fostering teamwork and maintaining client relationships.

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