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Deloitte · 3 months ago

Oracle CRM Technical Lead

Nashville, Tennessee, United States

Full-time

Onsite

Senior Level

$113K/yr - $208K/yr

6+ years exp

Deloitte is a leading consulting firm that empowers organizations to enhance customer relationships through innovative strategies and advanced technologies. The Oracle CRM Technical Lead will drive the implementation of Oracle Fusion Field Service Cloud solutions, serving as the primary technical point of contact for clients and ensuring high-quality delivery of project components.

AccountingConsultingFinancial ServicesLegalProfessional ServicesRisk Management

Growth Opportunities

No H1B

Responsibilities

Help drive the implementation and enhancement of Oracle Fusion Field Service Cloud solutions

Serve as the primary technical point of contact for clients, facilitating detailed requirements gathering, clarifying solution expectations, designing personas and process flows, and leading backlog grooming sessions

Articulate complex business and technical requirements during demos, ensuring alignment with client objectives

Manage team priorities, track key milestones, and guarantee the timely, high-quality delivery of project components

Coordinate closely with offshore, technical, and cross-functional teams to enable seamless integration and process alignment across deployments

Guide and review all technical deliverables, including user stories, process flows, and Level 2 capabilities

Apply leading technical practices, proactively challenge solutions, and drive the maximization of out-of-the-box Oracle Cloud features to deliver innovative and effective client solutions

Qualification

Oracle Field ServiceOracle Cloud implementationsOracle Field Service certificationRedwood UI implementationConsulting experienceExposure to Construction industryDegree

Required

Minimum of 6 years of relevant experience in a consulting or industry role, including at least 6 years of hands-on consulting experience with Oracle Field Service operations

Minimum of 4 years' experience in Oracle Field Service and multi-module/workstream Oracle cloud implementations, including large and complex environments

Bachelor's degree

Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future