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South Bay Workforce Investment Board · 3 months ago

Career Services Advisor - Program District Assistant

LOS ANGELES, CA

Full-time

Onsite

Entry Level

$24.55/hr - $29.27/hr

2+ years exp

The South Bay Workforce Investment Board, Inc. is seeking motivated individuals for the role of Program District Assistant - Career Services Advisor. This position involves assisting job-ready participants in the Transitional Subsidized Employment Program by assessing their skills and facilitating referrals to employment opportunities.

Career PlanningEmploymentHuman ResourcesRecruitingTraining

Diversity & Inclusion

Responsibilities

Assist LA County GAIN Region in identifying job-ready participants for the Transitional Subsidized Employment (TSE) program and completing necessary paperwork, participant resumes, flyers, group orientations/recruitments, etc

Interview participants to assess interest/qualification for TSE

Discuss with the participant his/her rights and responsibilities in TSE

Facilitate and complete participant referrals to the One-Stop/AJCCs for enrollment into the TSE program

Understand the general GAIN process and be able to address the participants' questions/concerns

Assess the participants' skills, interest, goals, and determine if suitable to participate in PWE or OJT

Coach the participants on appropriate work behavior, attire, interviewing techniques, etc

Follow-up with One-Stop/AJCCs for status updates on all participants referred by the region and prepare written report accordingly

Respond to incoming calls from participants, GAIN Region staff and outside agencies

Direct participant complaints/concerns about TSE worksites to the South Bay Workforce Investment Board for investigation and follow-up

Work closely with assigned One-Stop/AJCCs to ensure participants are placed or, appropriate actions are taken

Prepare and submit weekly reports as directed by Manager

Participate in routine LA County Regional Staff Meetings and SBWIB GAIN Unit meetings as directed

Other related duties as assigned

Qualification

Case management experienceSocial services programsCommunication skillsCritical thinking skillsTime management skillsProficient in Microsoft OfficeVideo conference softwareLeadership skillsInterpersonal skillsProblem-solving skillsOrganizational skills

Required

Graduation from an accredited college or university with a bachelor's degree in Psychology, Social Work, Social Sciences, Communications, Liberal Arts, Public Administration, or a related field

At least two (2) years of experience providing case management or delivering social services programs

Prior experience working with populations with barriers to employment

Excellent verbal and written communication skills, able to clearly convey complex information and engage effectively with diverse audiences

Great interpersonal and leadership skills, with the ability to collaborate effectively and positively with individuals from diverse backgrounds, perspectives, and needs

Exceptional critical thinking, decision-making, and problem-solving skills, with the ability to analyze complex plans or situations, identify inefficiencies, and implement and communicate effective solutions

Proven ability to work well under pressure and solve problems effectively in fast-paced environments

Strong time management and organizational skills, with the ability to prioritize and execute tasks effectively

Must be a self-starter, able to work independently, take initiative, and stay focused on achieving goals with minimal supervision

Must be enthusiastic, creative, and capable of effectively functioning in a professional work environment with various levels of staff, Boards, or Partners, and in group settings

Proficient in using computers, general office equipment, and a variety of software programs, including Microsoft Office Suite (Excel, Word, Outlook, OneDrive), video conference software (Teams, Zooms), and other relevant tools

Reliable transportation with valid California Driver's License and insurance are required

Must be able to successfully pass background and reference clearances

Must be able to follow all safety protocols enforced by the Company and as listed under the below working conditions