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Resmed · 3 months ago

Strategic Account Manager- San Francisco, CA

San Francisco, CA

Full-time

Hybrid

Mid, Senior Level

$84K/yr - $126K/yr

5+ years exp

ResMed is a company focused on improving lives through innovative healthcare solutions. They are seeking a Strategic Account Manager responsible for driving brand prescriptions and managing relationships with key clients, while collaborating with support teams to implement solutions effectively.

Health CareHealth DiagnosticsMedicalMedical Device

Responsibilities

Drive durable ResMed brand prescriptions, identify referral opportunities, and increase patient funnel by leveraging existing solutions

Develop and maintain solid relationships and engagement with clients to drive ResMed branded prescriptions as direct clinical and operational preference

Acquire a thorough understanding of client and patients’ needs to instill ResMed branded solutions from beginning to end of patient’s journey and to reduce fallout in the patient journey

Shift client’s clinical preference from diagnosis basis to patient’s long-term success

Plan and execute strategies with specialists to drive client adoption of ResMed branded solutions

Collaborate with support teams through sales process and long-term implementation of solution(s) using Customer Relationship Management (CRM) system

Professionally represent ResMed as the subject matter expert on the broad portfolio of products and solutions

A data driven mindset to identify how to effectively increase customer funnel

Ability to interpret key data/reports to clinically and constructively increase shares

Analyze client data to understand patient and provider relationship to offer ResMed brand solutions

The ability to develop a strong business acumen, build trust and creditability with client and gain their adoption to ResMed solutions and products as primary preference

Strong interpersonal and communication skills to build rapport with clients and adjust strategy to meet their needs

Qualification

Sales experienceCustomer Relationship ManagementMedical device experienceNegotiating skillsCommunication skillsData analysisTeam playerInterpersonal skills

Required

5+ years of sales experience plus a bachelor's degree or equivalent experience

Prior top ranked medical device, business to business (B2B) or business to consumer (B2C)

Exceptional sales, negotiating and closing skills

Experience using Salesforce (SFDC) or similar customer relationship management (CRM) platform

Excellence in all forms of communication, effective communicator in upstream and cross channel collaboration

Motivated, execution and results focus with accountability for continuous improvement

Team player with strong work ethic and a can-do attitude

Ability to travel throughout territory as necessary to achieve results

Preferred

A data driven mindset to identify how to effectively increase customer funnel

Ability to interpret key data/reports to clinically and constructively increase shares

Analyze client data to understand patient and provider relationship to offer ResMed brand solutions

The ability to develop a strong business acumen, build trust and creditability with client and gain their adoption to ResMed solutions and products as primary preference

Strong interpersonal and communication skills to build rapport with clients and adjust strategy to meet their needs