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Berkley Technology Services · 3 months ago

IT Core Delivery Release & BA Manager

Morristown, NJ

Full-time

Hybrid

Senior Level

$140K/yr - $165K/yr

5+ years exp

Berkley One is a modern insurance provider focused on delivering personalized risk and claims management for affluent clients. The IT Core Delivery Release & BA Manager will lead the IT deliverables and manage the Business Analysis function, ensuring alignment between IT and business delivery plans while overseeing a team of Business Analysts.

Information TechnologyProject ManagementSoftware

No H1B

Responsibilities

Be responsible for supporting all stages of the project life cycle from initiation, scoping, project staffing and project implementation

Maintain the annual roadmap by working closely with the Business PM to understand business needs and scheduling challenges

Lead and manage the business analysis team, providing guidance, mentorship, and support

Collaborate with stakeholders to understand business requirements and objectives

Conduct thorough analysis of business processes, systems, and data to identify areas for improvement

Develop and implement strategies to optimize business operations and achieve organizational goals

Communicate time and cost estimates on level of work to support projects, and meet schedules and timelines as agreed to. Ensure time tracking for projects is accurate and aligns with estimates and budgets

Support an Agile transformation by balancing the annual roadmap delivery with execution of a dynamic and ever-changing maintenance backlog

Own the backlog management process, engaging the business in on-going review/prioritization ceremonies and driving delivery team’s refinement and planning

Develop and maintain a positive relationship with business partners, supporting functional areas, and other IT team members, by employing effective communication skills and building strong working relationships

Continuously improve the Berkley One delivery process through on-going retrospectives, solicitation of business feedback, and test-and-learn process changes

Other work as assigned

Qualification

Agile methodologiesProject ManagementTeam managementTechnical solutions deliveryInsurance industry experienceExceptional communicationCollaborationOrganizational skills

Required

3+ years' experience managing the delivery of technical solutions

5+ years' experience in an Information Technology or consulting organization with proven experience partnering with client groups and managing multiple projects and parallel delivery streams

Excellent Project Management skills, including planning, scoping, resource allocation and project tracking

Strong leadership and team management abilities

Experience with Agile (Scrum, SAFe, Kanban) methodologies

Insurance industry experience, personal lines preferred

Exceptional communication skills. Your communication style is flexible to the situation and audience

Preferred

Calm under pressure. You have exceptional organizational skills, integrity, and great follow-through on tasks. You are comfortable challenging norms and recommending creative solutions

You are a master collaborator. Being able to bridge the gap between IT and business, to understand business priorities and system constraints will be one of your superpowers

A love and passion for matching business needs to process and optimization. You will be implementing new tools and communication vehicles to keep teams informed and to optimize the SDLC process and improve quality. You can identify bottlenecks and quality issues and propose solutions. You are excited about the opportunity to create and experiment in order to advance our effectiveness and efficiency