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Campus Apartments · 3 months ago

BUILDING MANAGER - Building Manager

US-DC-Washington, DC

Full-time

Onsite

Mid, Senior Level

3+ years exp

Campus Apartments is focused on providing superb housing for college students since 1958, and they are seeking an enthusiastic Building Manager to join their team. The Building Manager will oversee all operational phases of the property, ensuring asset preservation and customer satisfaction while providing first-class service to residents.

Real Estate

Responsibilities

Live on site

Manage all actions that involve or influence the property

Coordinate and oversee building maintenance and repairs

Operational budget control and reporting

Conduct regular building inspections and prepare reports

Respond to requests by building tenants and resolve any issues and problems

Prepare weekly/monthly operation/facilities reports

Oversee/manage the administrative activity of office staff

Provide first-class customer service to residents; provide a clean, safe and well-maintained property, and ensure that all resident requests are handled promptly

Promote harmonious relations among residents, staff, personnel and surrounding communities

Build a team of highly motivated, skilled and productive individuals who work well with others

Select, train, motivate, coach, and counsel on-site personnel

Complete annual employee performance evaluations for immediate staff

Provide leadership, feedback to partners for resident/community directors and student resident/community advisors

Establish effective working relationships with safety and health officials

Manage the property’s public relations through positive communication and interaction with residents, parents, college/university officials and the local community

Exercise effective risk management; identify and correct potential liability issues, minimize exposure and losses

Embrace company goals/ vision relative to resident satisfaction and resident retention to ensure achieved

Know and adhere to all federal, state and local laws, as well as all policies and procedures contained in the Company’s operating manuals or as otherwise communicated (verbally or in writing)

Understand and carry out all Company standards, policies and procedures in dealing with owners, clients, residents, employees and contractors

Support student residence life staff

Investigate resident disturbances, violations and/or complaints; resolve problems in accordance with established regulations

Manage resident issues involving needs for mediation and adjudication

Manage resident unit transfers as needed

Promote an enthusiasm for diversity among residents and staff

Qualification

Property managementSupervisory experienceCustomer serviceAccredited Residential ManagerFirst Aid/CPR certificationReal Estate licenseMicrosoft Office proficiencyTeam buildingPositive attitudeEffective communicationProblem solving

Required

Bachelor's degree plus prior supervisor experience or three plus years of supervisory experience in a property or housing management position, or an equivalent combination of related education and experience

First Aid/CPR certification or willingness to obtain

Valid driver's license and current automobile insurance is required

Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system and vacuum

Computer skills and math ability

Accurate typing and record keeping

Proficient in Microsoft Word, Excel and Outlook

Ability to follow through with all necessary paperwork and ensure all deadlines are met

Demonstrate a positive, professional and enthusiastic attitude at all times

Excellent customer service skills; ability to work with and understand problem solving for both customers and staff

Ability to communicate effectively with owners, residents and on-site associates to ensure that any areas of concern are addressed promptly and thoroughly

Ability to communicate effectively and professionally while operating in a fast paced environment

Excellent skills in the management and motivation of people

Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations

Ability to think rationally beyond a specific set of instructions