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COURTS SINGAPORE · 3 months ago

Computer Systems Administrator (CSA)

Honolulu, HI

Full-time

Onsite

Mid, Senior Level

$52K/yr - $117K/yr

4+ years exp

The U.S. Courts is seeking a Computer Systems Administrator (CSA) to support the day-to-day IT operations of their office. The CSA will be responsible for maintaining an integrated Windows network, ensuring systems security, and providing technical support to staff while also coordinating IT support services and documenting procedures.

E-CommerceElectronicsHome Appliances

No H1B

U.S. Citizen Only

Responsibilities

Support the day-to-day IT operations of our office

Supports an integrated Windows network over a Wide Area Network

Systems security

Hardware maintenance

Operations support for employing Windows desktops, Windows servers, Microsoft Office, and HAS Systems Storage

Developing and documenting procedures for user and visitor access

Provisioning of switches routers, and firewalls

Backup routines

Disaster recovery

Inventory control

Virus and spyware protection

Maintains and develops technical and user documentation for all assigned systems and applications

Coordinates all IT support services

Ensures the integrity and safety of office data

Makes recommendations on the procurement of office automation equipment

Arranges schedules for delivery and installation of equipment associated with data communications facilities

Assists in the development and execution of IT-based system implementation plans

Software analysis, design, development, prototype testing, training of staff, and the development and implementation of operating procedures

Provides expert technical support to all staff

Works independently

Proposes solutions

Up-to-date on emerging technologies

Provides litigation support, especially during trials

Supervising special projects and staff

Overseeing any contract technical staff

Frequently lift and/or move up to 50 pounds

Qualification

Microsoft Windows ServersMicrosoft Windows 10/11Active DirectoryLAN switch configurationSAN/NAS storageMobile device managementTechnical supportCustomer serviceProblem analysisTeam player

Required

Candidates must have a high-level of discretion, hold confidential information received in strict confidence, and have a desire and capacity to work collaboratively in a team environment

They must possess strong planning and organization skills

They must have excellent oral and written communication and interpersonal skills

They must be detail-oriented and motivated

They must be able to recognize and analyze problems and recommend practice solutions

The desire to work with and on behalf of people from diverse backgrounds and a strong commitment to being part of a team that provides support to indigent persons is critical

The ideal candidate will have a BA or BS degree from an accredited college or university in computers, information management, or a related field

Candidates should have a minimum of four years of experience working in a complex network installing and managing Microsoft Windows Servers (2016, 2019, 2022, Hyper-V), including traditional machines, virtual machines, and physical server-class hardware

Candidates should have experience with Microsoft Windows 10/11 desktop, laptop, and tablet administration, including remote and in-person support

Candidates should have experience with SAN/NAS storage and backup appliances

Candidates should have experience with mobile device management and support

Candidates should have experience with Active Directory user, computer, and group management

Candidates should have experience with LAN switch and firewall configuration and administration

The candidate must pass a background check

The applicant must be a U.S. citizen or otherwise authorized to work in the federal government

Travel may occasionally be required, including travel to trainings on the continental United States

The job will occasionally call for flexible hours before/after normal business hours or on weekends, particularly if there are filing deadlines, court hearings, trials, or other urgent matters

This position generally requires on-site, in-person work