The Hotel Zamora · 3 months ago
Senior Sales Manager - The Hotel Zamora
St Pete Beach, FL
Full-time
Onsite
Mid, Senior Level
4+ years expThe Hotel Zamora is a boutique hotel known for its luxury and exceptional guest service. The Senior Sales Manager is responsible for driving sales and marketing efforts, building client relationships, and maximizing banquet and catering revenues.
Hospitality
Responsibilities
Assists DOSM with determining annual revenue goals by market segment and assists with controlling costs
Ensures the sales call process is generating maximum profit for the hotel by implementing marketing strategies; analyzes trends and tracks results
Champions, prospects, fosters engagement, and raises awareness of the brand
Implements national brand sales programs by developing relationships and fostering both field marketing and revenue management relationships
Assists with sales projections and/or goals by mix of business
Keeps current with supply and demand, changing trends, economic indicators, and comp set activities
Manages, develops, coaches, and inspires the sales team to develop their skills to ensure that a high professional standard is exemplified and monthly sales goals are met
Provides hands-on support for sales team as leads are generated and new business moves through the sales cycle (from the initial inquiry to definite status)
Networks to identify prospect clients and maintains relationships with existing clients by discussing their evolving needs and assessing the quality of our company's relationship with them
Develops and implements new sales initiatives, strategies and programs to capture key demographics
Continually develops knowledge of the business climate, geographic market, and competition for new and existing accounts
Networks and prospects new and existing accounts while developing and maintaining excellent client relationships and overall CRM skills
Responsible for selling event/meeting space with food and beverage service
Develops and delivers account strategy relating to overall hotel performance
Responsible for effectively managing revenue by utilizing market industry data and knowledge to secure appropriate business to maximize hotel profitability
Responsible for managing sales tools/systems to accurately identify, report, forecast and communicate sales data. Ensures integrity of sales data by documenting information in specific brand software on a regular basis
Responsible for client satisfaction and CRM excellence by ensuring the clients' needs, wants, concerns and accolades are responded to in a courteous and timely manner as mandated by respective hotel brand and as expected by ownership
Ensures effective communication of client needs from sales department to appropriate operational departments
Provides follow-up calls and correspondence to clients to encourage repeat business/customer referrals
Ensures all company, brand, and department specific training requirements are met
Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs
Completes other tasks and duties as assigned based on business needs
Qualification
Required
Minimum of 4+ years of experience in hotel sales; or an equivalent number of years of education and sales experience
Excellent verbal, written and presentation skills; ability to communicate effectively with community partners, vendors, external parties, and across internal divisions
Ability to learn and understand profit and loss statements, as well as the ability to assist GM and DOSM to create and adhere to an annual budget
A passion for the mission, vision, and values of Sherman Associates
Schedule may vary due to the specific needs of the hotel
Preferred
Proven track record of great guest services scores, meeting brand standards, solid business references and national brand experience strongly preferred
Benefits
Fully paid short term disability
Fully paid life insurance
Fully paid employee assistance program
Fully vested 401k company match program
Paid holidays and robust PTO program
Best in class learning and development opportunities
Starbucks and Hotel discounts
Charitable giving strategy with corporate match
Company
The Hotel Zamora
The Hotel Zamora is a romantic Mediterranean-style boutique hotel on St.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase