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Capital One · 3 months ago

Senior Associate, Process Manager - AML Content Developer and Facilitator

New Orleans, LA

Full-time

Onsite

Mid, Senior Level

$86K/yr - $98K/yr

2+ years exp

Capital One is seeking a Senior Associate, Process Manager for their Anti-Money Laundering University (AMLU) training team. The successful candidate will be responsible for training content development, oversight and coordination of training, and facilitation of training for the AML Program.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Design, develop, and maintain learning materials and performance support tools (including self-study, eLearning, instructor led training materials, etc.) based on industry design standards for a given modality (includes traditional, web-based, and mobile design)

Create behavior-based case studies, assessments, and evaluation methods

Facilitate training materials to diverse audiences in virtual and/or live training environments

Provide training solutions that demonstrate an understanding of adult learning principles and leverage current learning trends, including multimedia (example: video) to enhance the learner experience

Participate in and/or facilitate project kick off meetings, check-ins with team members and/or stakeholders at various levels in the organization

Recommend and document project instructional standards and strategies, learner engagement strategies, and evaluation plans

Partner with other team members to support material development as needed

Ability to identify issues, diagnose problems, generate alternative solutions, and analyze opportunities

Assume personal responsibility for projects and follow-through to completion with minimal need for direct supervision

Demonstrate ability to manage multiple e-learning projects at one time

Demonstrate ability to hold self, team and/or stakeholders accountable to project timelines or communicate risks for delivery

Demonstrate proficient use of multiple rapid development content tools to create online e-Learning experiences

Comfortable working in a team environment, as well as being an independent contributor

Qualification

Instructional design methodologyContent developmentFacilitating trainingAuthoring applicationsVideoAudio editingGoogle SuiteAnti-Money Laundering (AML)Project managementCommunication skillsOrganizational skillsAdaptability