Parloa · 1 day ago
GSI Partnerships Manager - (Conversational AI & Agentic AI)
New York, NY
Full-time
Hybrid
Senior Level, Lead/Staff
$180K/yr - $250K/yr
10+ years expParloa is a rapidly growing startup in the Generative AI and customer service sector, seeking a GSI Partnerships Manager to establish and expand strategic relationships with global system integrators. The role focuses on positioning Parloa as a preferred AI partner, developing joint solutions, and driving revenue growth through collaboration with GSIs.
Artificial Intelligence (AI)ChatbotGenerative AISaaSSoftwareTelecommunications
Responsibilities
Identify, recruit, and grow GSIs globally (Accenture, Deloitte, TCS, Infosys, Capgemini, Wipro, etc.) as strategic partners, ensuring consistent activation across regions
Develop and execute joint business plans with GSI partners, aligning on market strategy, solution roadmaps, consumption targets, and account pursuits
Drive consumption of Parloa solutions by embedding our Conversational and Agentic AI capabilities into large-scale GSI-led transformation programs
Build co-sell motions with GSIs: create joint go-to-market strategies, execute joint pursuits, and support end-to-end customer transformation programs
Develop and package joint IP and industry-specific offerings that combine Parloa’s AI platform with GSI expertise to address vertical use cases (e.g., banking compliance, telco CX, healthcare automation)
Enable GSI partner success by aligning sales, solution engineering, product, and enablement teams to accelerate onboarding, training, and certification
Ensure global scalability of GSI partnerships by replicating best practices, fostering knowledge-sharing, and building repeatable frameworks across regions
Influence C-level relationships within GSIs to secure executive sponsorship, joint investments, and long-term strategic alignment
Collaborate cross-functionally with Parloa Sales, Marketing, Product, and Customer Success to ensure seamless integration of GSI-led opportunities into Parloa’s growth engine
Qualification
Required
10+ years of experience in strategic alliance management, partner sales, or GSI relationship management in enterprise software or SaaS
Proven track record of building and scaling GSI alliances globally that deliver measurable revenue, consumption, and market impact
Strong executive network within major GSIs (Accenture, Deloitte, Capgemini, Infosys, TCS, Cognizant, Wipro, etc.)
Expertise in Conversational AI, Agentic AI, and Customer Experience transformation —able to articulate Parloa's differentiated value proposition to GSIs and their clients
Experience designing joint IP and vertical-specific solutions with GSIs
Strong commercial acumen: able to build and negotiate joint GTM agreements, revenue models, and consumption-based incentives
Excellent communication, negotiation, and stakeholder management skills—comfortable presenting to executive leadership
Strategic thinker with operational discipline: capable of balancing long-term alliance development with near-term sales execution
Benefits
Competitive compensation and equity package.
Flexible working hours, unlimited PTO, and travel opportunities.
Access to a training and development budget for continuous professional growth.
ClassPass membership, Nilo Health, Health insurance, weekly sponsored office lunches.
Regular team events, game nights, and other social activities.
Hybrid work environment - we believe in hiring the best talent, no matter where they are based.
Company
Parloa
Parloa is an AI agent management platform that supports contact centers in automating and enhancing customer interactions.
201-500 employees
H1B Sponsorship
Parloa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageTotal Funding
$561.98MKey Investors
General CatalystAltimeter CapitalEQT Ventures
2026-01-15Series D· $350M
2025-05-06Series C· $120M
2024-04-24Series B· $66.02M
Leadership Team
Malte Kosub
CEO & Co-Founder
Alexander Matthey
CTO
Recent News
Startbase
2026-01-17
thesaasnews.com
2026-01-17
Company data provided by crunchbase