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Botify · 4 days ago

Account Manager, Enterprise

New York, United States

Full-time

Hybrid

Mid, Senior Level

$75K/yr - $85K/yr

5+ years exp

Botify is a leading company in AI search technology, dedicated to helping brands achieve visibility and control in search platforms. They are seeking an Enterprise Account Manager to grow and maintain relationships with key global brands, managing a dedicated book of business and driving revenue through strategic account management.

SEOSoftware

Comp. & Benefits

Responsibilities

Build strong relationships with key decision-makers within our Enterprise accounts, becoming a trusted partner

Know your client organizations inside and out - key players, reporting structure, budget cycles, growth goals, strategic initiatives

Lead account planning, EBRs, and renewal/upsell motions, consistently hitting retention and growth targets

Work closely on a team with our SEO Success Managers and Advantage SEO Consultants to ensure customers are seeing maximum value from the partnership

Own the entire renewal process: running discovery to understand the critical KPIs, evaluation criteria, and decision process; confirming budget; and shepherding the contract over the finish line

Proactively identify expansion opportunities and lead strategic conversations to position additional products and services

Maintain a high standard of account health through proactive planning, performance tracking, and identifying strategic next steps for each client

Qualification

Account ManagementRevenue GrowthSaaS ExperienceForecasting RenewalsCross-Functional CollaborationEmotional IntelligenceProject ManagementCommunication SkillsDetail-OrientedCustomer Focus

Required

5+ years of experience in Account Management or a similar client-facing, commercial role in a fast-paced SaaS or digital marketing environment

Proven success in managing complex renewals and driving revenue growth through upsell and cross-sell motions

Experience in forecasting renewals and expansion opportunities, providing accurate pipeline visibility, and informing internal planning and revenue projections

Confidence and clarity in leading executive-level conversations and presenting strategic recommendations

Experience working cross-functionally with internal stakeholders to deliver customer outcomes

Authentically passionate about helping our customers to grow their businesses and hit their targets

Empathetic and persuasive, with a strong mix of emotional intelligence and business savvy

Highly detail-oriented and able to keep numerous balls in the air at once without skipping a beat; you can project manage and set priorities while managing multiple client relationships

Dependable, honest, and trustworthy in your communication both internally and externally

Ambitious; energized by being part of a high-performing, world-class team