StackAdapt · 1 week ago
Technical Solutions Specialist
United States
Full-time
Remote
Entry, Mid LevelStackAdapt is a leading technology company that empowers marketers to reach, engage, and convert audiences with precision. They are seeking a Technical Solutions Specialist to provide technical support, address product questions, and manage client inquiries, working closely with various teams to ensure effective problem resolution.
Ad RetargetingAd TargetingAdvertisingAdvertising PlatformsDigital MarketingMachine LearningMarketingMobile AdvertisingVideo Advertising
Responsibilities
Creating and debugging custom javascript snippets for clients
Troubleshooting simple to complex system setups across various platforms
Help guide users and clients alike with the technical intricacies of our platform
Identifying root causes of technical issues and addressing potentially complex technical problems/questions and querying databases and monitoring systems, including SQL and/or Elasticsearch
Taking ownership of escalations and highly technical problem solving
Working with clients to help solve their technical issues
Qualification
Required
Proven experience in technical support, product support, and/or software engineering capacity
Proven skill in crafting technical documentation tailored for both technical and non-technical audiences
Basic to intermediate Javascript and HTML experience is required
Strong problem-solving and analytical abilities
Experience identifying root causes of technical issues and addressing potentially complex technical problems/questions
Experience querying databases and monitoring systems, including SQL and/or Elasticsearch
Strong communication skills to explain potentially complex situations to team members and clients
Preferred
Experience with Google Tag Manager (GTM) and CMS systems (WordPress, Shopify, Hubspot) is a plus
Basic to intermediate knowledge/experience in Digital Advertising is a plus
Experience with GraphQL is a plus
Benefits
Retirement/ 401K/ Pension Savings globally
Competitive Paid time off packages including birthday's off!
Access to a comprehensive mental health care program
Health benefits from day one of employment
Work from home reimbursements
Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
Robust training and onboarding program
Coverage and support of personal development initiatives (conferences, courses, books etc)
Access to StackAdapt programmatic courses and certifications to support continuous learning
An awesome parental leave program
A friendly, welcoming, and supportive culture
Our social and team events!
Company
StackAdapt
StackAdapt is a multi-channel programmatic advertising platform that helps maximize digital marketing efforts through data-driven solutions.
Founded in 2014
1001-5000 employees
H1B Sponsorship
StackAdapt has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (1)
Funding
Current Stage
Late StageTotal Funding
$536.61MKey Investors
Teachers’ Venture GrowthSummit Partners
2025-02-04Private Equity· $235M
2022-01-01Private Equity· $300M
2016-01-28Series A· $0.71M
Leadership Team
Vitaly Pecherskiy
CEO and Co-founder
Yang Han
Co-Founder and CTO
Recent News
2026-01-08
Calgary Herald
2026-01-08
Company data provided by crunchbase