Spotify · 3 months ago
Lead, Technical Account Management - Content Partnerships
New York, NY
Full-time
Hybrid
Lead/Staff
$101K/yr - $144K/yr
8+ years expSpotify is seeking a dynamic and strategic leader to serve as the Lead of the Technical Account Management team within their Content Partnerships organization. This role involves overseeing a team of Technical Account Managers, ensuring operational excellence, and driving alignment across various departments to meet publisher needs while fostering a high-performing team culture.
AudioCloud ComputingMusicMusic StreamingPodcast
Responsibilities
Establish team priorities and processes to deliver consistent, high-quality support to enterprise publishers, proactively finding ways to increase publishers’ value to Spotify
Serve as the senior point of contact for strategic client escalations and executive-level partner discussions
Drive alignment across BD, Product, and Marketing to ensure publisher needs are represented in product development and business strategies
Manage, coach, and develop a team of multiple Technical Account Managers, providing mentorship, career growth, and performance management
Build scalable frameworks and best practices for enterprise technical management, balancing bespoke service (1:1 partnership) with operational efficiency (1:many partnership) and with a future AI lens
Monitor partner performance, analyze trends, and ensure the team delivers actionable insights that drive value and growth
Represent Spotify and Megaphone with industry leaders, advocating for innovation in podcast publishing and monetization
Qualification
Required
A proven leader with 8+ years of experience in enterprise account management, technical partnerships, or customer success within digital publishing, SaaS, or digital advertising
Experienced in directly managing and scaling technical account management or customer success teams
Adept at balancing technical problem-solving with strategic business outcomes and sound judgement
Strong communicator who can effectively engage with executive-level stakeholders
Analytical and data-driven, with the ability to translate insights into strategic guidance
Benefits
Health insurance
Six month paid parental leave
401(k) retirement plan
Monthly meal allowance
23 paid days off
13 paid flexible holidays
Paid sick leave
Company
Spotify
Spotify is a commercial music streaming service that provides restricted digital content from a range of record labels and artists.
5001-10000 employees
H1B Sponsorship
Spotify has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (140)
2024 (117)
2023 (169)
2022 (259)
2021 (172)
2020 (115)
Funding
Current Stage
Public CompanyTotal Funding
$2.09BKey Investors
ValueAct CapitalManhattan Venture Partners (MVP)Goldman Sachs Investment Partners
2023-02-10Post Ipo Equity
2021-02-25Post Ipo Debt
2018-04-03IPO
Leadership Team
Alex Norstrom
Co-CEO
Daniel Ek
Chairman & CEO
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