Braze · 3 months ago
Community Specialist, Events
New York City
Full-time
Onsite
Mid Level
$78K/yr - $87K/yr
3+ years expBraze is the leading customer engagement platform that empowers brands to connect with their customers. The Community Specialist, Events will be responsible for building community and advocacy through the coordination and execution of events and content strategies, ensuring a cohesive brand experience across various community programs.
AnalyticsCRMMarketingMarketing AutomationSoftware
Responsibilities
Become an expert in our community tools and platform
Work with the Manager, Community & Learning Events on the content and events strategy for Bonfire Meetups, Braze Learning Bootcamps, Braze Customer Champions events, executing against that strategy to produce best-in-class community and learning events
Partner closely with our Marketing and broader Events teams to ensure consistency and a cohesive brand experience across all touchpoints
Support the coordination and execution of community activations at global events, including our annual customer conference Forge, and our global series, City x City
Identify community content opportunities for marketing and lifecycle teams
Qualification
Required
Become an expert in our community tools and platform
Work with the Manager, Community & Learning Events on the content and events strategy for Bonfire Meetups, Braze Learning Bootcamps, Braze Customer Champions events, executing against that strategy to produce best-in-class community and learning events
Partner closely with our Marketing and broader Events teams to ensure consistency and a cohesive brand experience across all touchpoints
Support the coordination and execution of community activations at global events, including our annual customer conference Forge, and our global series, City x City
Identify community content opportunities for marketing and lifecycle teams
You are a proactive self-starter who thrives in dynamic, fast-paced environments
You adapt easily to changing team priorities and enjoy collaborating and brainstorming with others
You prioritize the customer experience in all your endeavors
You possess strong communication skills, particularly in writing, and can present information in a well-organized and structured manner
You excel at building connections, both within the organization and with external partners, and are enthusiastic about facilitating relationships
You have a strong track record delivering high quality community events and content programming
You demonstrate high levels of empathy and are committed to addressing customer challenges with innovative solutions
You quickly adapt to new technologies and software, bringing 3+ years of experience in direct customer interactions
Strong understanding of how to build and nurture customer communities
Willingness to travel as needed for events
Preferred
Bonus: you've used Braze before
Benefits
Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®
Company
Braze
Braze is a customer engagement platform that enables customer-centric interactions between brands and consumers.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$314.29MKey Investors
SnowflakeMeritech Capital PartnersBattery Ventures
2025-04-10Post Ipo Equity· $139.19M
2023-06-21Grant
2021-11-17IPO
Leadership Team
Astha Malik
Chief Business Officer - Braze (NASDAQ:BRZE)
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