Assembly Health · 3 months ago
RCM Account Manager (Ophthalmology)
United States
Full-time
Remote
Mid, Senior Level
$65K/yr - $95K/yr
5+ years expAssembly Health is focused on being the best in the industry and is seeking an RCM Account Manager to enhance client relationships and optimize revenue cycle performance. The role involves serving as the primary contact for clients, monitoring key performance indicators, and ensuring compliance with industry regulations.
Health CareHome Health CareHospital
Responsibilities
Serve as the primary point of contact for assigned Nextech clients, addressing inquiries and concerns proactively
Build and maintain strong relationships with healthcare providers and stakeholders
Conduct regular client meetings to review RCM performance, discuss challenges, and align on financial goals
Provide ongoing education to clients on RCM processes, industry trends, and regulatory changes
Monitor and analyze key performance indicators (KPIs) such as Days Sales Outstanding (DSO), Denial Rates, AR Aging, and Net Collections
Identify trends and implement solutions to optimize revenue collection and minimize delays
Collaborate with internal billing, coding, and collections teams to ensure timely claims submission, payment posting, and follow-ups
Address payer issues, reimbursement challenges, and operational bottlenecks
Develop and execute action plans to improve financial outcomes for clients
Ensure compliance with industry regulations (HIPAA, CMS, payer policies) and best practices
Provide detailed reporting and insights on revenue cycle health
Partner with leadership to refine workflows and enhance efficiency
Investigate and resolve client issues related to claims, payments, or system inefficiencies
Work cross-functionally with internal teams to drive process improvements
Identify automation and technology enhancements to streamline operations
Qualification
Required
5+ years in revenue cycle management, medical billing, or healthcare account management
Bachelor's degree in healthcare administration, Business, or equivalent years of professional experience
Experience with Nextech EMR Software is a plus, payer portals, and reporting tools
Strong understanding of medical billing, coding (CPT, ICD-10), insurance verification, and reimbursement processes
Knowledge and familiarity with ProFee coding for ambulatory care practices
Excellent communication, problem-solving, and customer service skills
Experience with financial reports, data analysis, and KPI tracking
3+ years' experience in supervising staff and overseeing workflow functions
Ability to function well in a fast-paced and at times stressful environment
Prolonged periods of sitting at a desk and working at a computer
Ability to lift and carry items weighing up to 10 pounds at times
Preferred
Other RCM software experience also preferred (e.g., Nextgen, Athena, eClinicalWorks)
Benefits
Medical
Dental
Vision
401(k)
Paid time off
Company bonus programs
Company
Assembly Health
Assembly Health is a comprehensive revenue cycle and operational partner supporting physician practices, post-acute communities, and behavioral health organizations.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jack Fitzgibbons
Chief Executive Officer
Michael Oswalt
Chief Technology Officer
Recent News
2025-09-19
Company data provided by crunchbase