Phaxis ยท 3 months ago
Trade Production Support Engineer
Manhattan, NY
Contract
Onsite
Mid Level
$650/d - $675/d
4+ years expPHAXIS is seeking a Trade Production Support Engineer for their Equity Derivatives Production Services team. The role involves providing support for front-office applications, collaborating with development teams, and managing issues in a fast-paced trading environment.
DeliveryHuman ResourcesStaffing Agency
Responsibilities
The Equity Derivatives Production Services team is responsible for providing all levels of support for Equity Derivatives business, including Sales, Trading, Risk Management and Middle Office
The team is responsible for support of a complex suite of real-time front-office applications utilized by Equities business
The team owns and maintains a list of in-house applications which provide position keeping, trade capture, real-time risk management, P&L attribution and scenario stress calculation
The team is located on the trading floor, with direct access to Front Office which enables the team to gather real-time user feedback and requirements
Additionally, the team works with developers in New York, London, Hong Kong, Mumbai and Tokyo to enhance and build out the platform
Troubleshoot and diagnose Trading and Risk applications in real-time
Collaborate with development teams on requirement gathering and systems development
Support End-Of-Day processes for a complex Risk system, while collaborating with Production Support teams in other regions
Take ownership of problems and follow-up to completion, while maintaining a high standard of communication with the stakeholders
Utilize ServiceNow to record and track incidents, conduct releases, and perform Problem Management
Track issues and prioritize workload
Manage releases and deployment and perform DR/BCP management
Manage user queries and service requests, often requiring an in-depth analysis of the technical and/or business logic of our systems
Automate tasks to reduce toil
Qualification
Required
4+ years experience in trade floor or related support experience with Front Office trading systems
Experience in supporting Equity Derivatives (and associated life cycle). An experience supporting other Derivatives products could be considered
Bachelors in Computer Science, Information Systems or Engineering is preferred
A good understanding of risk management systems
Strong technical and analytical skills (SQL knowledge and some scripting experience)
Proficient user knowledge of UNIX and Windows
Good problem solving skills while working under pressure
Excellent communication skills, ability to multi-task, and work towards tight deadlines
Ability to work in a fast paced trading environment
Troubleshoot and diagnose Trading and Risk applications in real-time
Collaborate with development teams on requirement gathering and systems development
Support End-Of-Day processes for a complex Risk system, while collaborating with Production Support teams in other regions
Take ownership of problems and follow-up to completion, while maintaining a high standard of communication with the stakeholders
Utilize ServiceNow to record and track incidents, conduct releases, and perform Problem Management
Track issues and prioritize workload
Manage releases and deployment and perform DR/BCP management
Manage user queries and service requests, often requiring an in-depth analysis of the technical and/or business logic of our systems
Automate tasks to reduce toil #phaxistech
Benefits
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Phaxis
Phaxis is one of the nation's leading recruiting and consulting firms.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Seth Friedland
Co-Founder and CEO
E
Erik DiGiacomo
President
Company data provided by crunchbase