EquipmentShare · 3 months ago
Future Service Manager (Pump & Power)
EquipmentShare is a company focused on improving the construction industry through innovation and service. They are seeking a future Service Manager (Pump & Power) to coordinate equipment service operations, maintain customer relationships, and oversee the performance of service personnel.
ConstructionFleet ManagementSaaSService IndustrySoftware
Responsibilities
Use tech to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues faster by pulling data from hundreds of makes and models
Coordination and supervision of quality performance of our equipment mechanics and service personnel
Scheduling repairs for customer and company owned rental equipment
Maintain and nurture existing customer relationships to ensure that our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare and are being kept up-to-date about new or additional ways in which EquipmentShare can help improve their business
Promptly respond to and resolve customer inquiries, requests, complaints or other communications
Employee training and development and maintaining a safe work environment
Other duties, assigned as needed
Qualification
Required
Experience in managing service operations or similar roles
Strong leadership and supervisory skills
Ability to coordinate and supervise quality performance of equipment mechanics and service personnel
Experience in scheduling repairs for equipment
Strong customer service skills and ability to maintain customer relationships
Ability to respond promptly to customer inquiries and resolve complaints
Experience in employee training and development
Commitment to maintaining a safe work environment
Ability to use technology to create, assign, and monitor work orders
Ability to track machine service intervals and order parts
Strong problem-solving skills to diagnose issues quickly
Benefits
Medical, Dental, and Vision benefits coverage for full-time employees
Generous paid time off (PTO) plus company-paid holidays
401(k) and company match
Annual tool and boot reimbursements for those in applicable jobs
Fitness Membership stipends plus seasonal and year-round wellness challenges in applicable jobs
Company-sponsored events (annual family gatherings, food truck nights, and more)
Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive paid volunteer time every year
Opportunities for career advancement and professional development
Company
EquipmentShare
EquipmentShare provides solutions to construction companies and equipment rental businesses through the use of technology.
H1B Sponsorship
EquipmentShare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
Funding
Current Stage
Late StageTotal Funding
$6.29BKey Investors
Wells FargoBDT & MSD PartnersCapital One
2025-12-03Debt Financing· $2.75B
2024-07-16Secondary Market
2024-04-16Debt Financing· $600M
Recent News
2026-01-11
2026-01-11
2026-01-11
Company data provided by crunchbase