Senior Vice President, Production Services Application Support jobs in United States
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BNY · 16 hours ago

Senior Vice President, Production Services Application Support

BNY is a leading global financial services company that influences nearly 20% of the world’s investible assets. The SVP, Production Services Application Support will maintain and support complex applications, lead incident management, and collaborate with stakeholders to ensure operational excellence.

Financial Services

Responsibilities

Maintains and supports moderately complex applications and their operating environments
Performs complex troubleshooting as a subject matter expert in one or more applications
Works to ensure appropriate monitoring and alerting setup
Leads root cause analysis and problem management for complex problems to address underlying technical issues
Collaborates with business and application development stakeholders
Lead production readiness reviews for new releases and validate the supportability of changes prior to introduction into production
Monitors changes to applications and their operating environment
Analyze any complex issues
Recommends technical solutions on application problems
Leads major incident management calls for resolution of high priority incidents
Reviews and development updates of contingency documentation and processes
Performs periodic tests of disaster recovery processes
Reviews and analyzes product migrations through all systems environments
May review and execute Change Management scripts

Qualification

Application SupportIncident ManagementRoot Cause AnalysisDisaster RecoveryChange ManagementTroubleshootingTechnical SolutionsMonitoringCollaboration

Required

Bachelor's degree in computer science or a related discipline, or equivalent work experience required
10-12 years of diverse experience in multiple areas of information technology required
Experience in the securities or financial services industry is a plus

Preferred

Advanced degree is beneficial

Benefits

Generous paid leaves, including paid volunteer time
Flexible global resources and tools for your life’s journey

Company

We help make money work for the world — managing it, moving it and keeping it safe.

Funding

Current Stage
Late Stage

Leadership Team

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Brian A. Ruane
CEO Government Securities Services & Global Client Management
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Chris Kearns
CEO, Depositary Receipts
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Company data provided by crunchbase