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Everlaw · 1 hour ago

IT Systems Engineer (Atlassian & AI)

Oakland, California, United States

Full-time

Hybrid

Mid, Senior Level

$128K/yr - $192K/yr

5+ years exp

Everlaw is looking for a highly motivated Information Systems Engineer to join our growing IT team. In this role, you will impact the day-to-day experience of employees by implementing new technology platforms and collaborating across teams to drive IT initiatives.

Cloud ComputingDocument ManagementLegalLegal Tech

Comp. & Benefits

No H1B

Responsibilities

Use your egoless communication skills to collaborate with your teammates to solve complex IT projects

You’ll partner with the security engineering, operations, and employee experience team to ensure IT infrastructure is supporting the needs of the business and is secure

Become familiar with our current IT infrastructure and SaaS tools

Become familiar with our current IT initiatives and determine how you can contribute

Use your attention to detail to roll out new IT tools and workflows

Use your technical breadth to help maintain, automate, and improve our IT infrastructure

Develop strong relationships with all teams at Everlaw to collaborate on IT initiatives

Qualification

Atlassian CloudAI toolingIT infrastructure toolsAPI automationSSO/IdP managementMDM managementProcess-drivenCollaboration skillsAttention to detailTeam player

Required

You have at least 5 years of experience working with IT infrastructure tools in an environment that is mostly/entirely cloud-based

You have deep experience in supporting Atlassian Cloud infrastructure, most notably Jira and Confluence

You have a strong interest in AI tooling, particularly in administering and defining best practices for company-wide AI tools

HUGE plus if you have hands-on experience administering company-wide AI platforms

You are experienced in building automations utilizing APIs and workflow utilities (Okta Workflows, Trelica, Zapier, Workato, etc)

You have experience managing and supporting an SSO/IdP solution (Okta, OneLogin, etc)

You are comfortable managing computers and mobile devices through MDMs (Jamf, InTune, etc)

You are proactive, constantly assessing the configuration of IT platforms and making recommendations on how they can be improved

You are incredibly organized, process-driven, and capable of anticipating and mitigating friction points in a fast-paced environment collaborating cross-functionally to drive an enjoyable employee experience

You enjoy streamlining processes and creating automation of IT systems

You are a team player, willing to help other IT members resolve problems when needed

You are authorized to work in the United States