FocusOne · 3 months ago
Encompass Administrator
FocusOne Mortgage Solutions is seeking a skilled Encompass Administrator to join our growing team. This role is critical in supporting mortgage operations by ensuring the smooth daily use, maintenance, and optimization of Encompass360.
Financial Services
Responsibilities
Serve as the primary contact for Encompass360 daily use, troubleshooting, and updates
Act as a liaison between staff, clients, IT, and third-party integrations
Ensure system changes and updates to staff and clients
Develop, maintain, and optimize reporting within Encompass
Recommend and implement process or system improvements
Qualification
Required
2+ years of experience with Encompass360 administration and/or IT support
Strong understanding of the mortgage lifecycle (origination, processing, underwriting, closing, post-closing, and secondary)
Excellent problem-solving and communication skills
Ability to adapt quickly in a fast-paced, compliance-driven environment
Preferred
Encompass360 certification preferred
Company
FocusOne
To better represent our dedication to credit unions and singular focus to help our owners and partners thrive in today’s extremely competitive finance landscape, we have rebranded as FocusOneTM.