PuroClean of Western Reserve · 3 months ago
Office Manager
Chardon, OH 44024
Full-time
Onsite
Mid Level
$65K/yr - $65K/yrPuroClean of Western Reserve is a leader in emergency property restoration services, helping families and businesses recover from property damage. The Office Manager will oversee the office team, manage accounting and administrative activities, and ensure high levels of customer satisfaction while adhering to accounting guidelines and reporting requirements.
Consumer Services
Responsibilities
Managing Customer and client satisfaction and representing and improving brand operations
Being proactive in resolution of customer issues, concerns and complaints
Managing documentation related to jobs, compliance, scheduling, and delegation of responsibilities
Maintaining employee documentation, new hire orientations, and managing invoices, petty cash and duties related to office administration
Continue professional development of PuroClean® specific skills and expertise: office procedures and processes
Safety and risk management, following and maintaining guidelines for all field staff and office personnel
Qualification
Required
Focus on personal development, team building, and leadership skills is essential
Attention to detail, aptitude for multitasking and calm under pressure
Ensure clear communication with entire staff, ability to manage relationships
Aptitude with record keeping, easily accessing information, and communicating ‘the message'
Awareness and respect for safety, using care are caution with teammates and customers
Strength with multitasking and handling deadlines, organizational and leadership skills
Ability to learn quickly and flexible with change and professional challenges
Benefits
Bonus based on performance
Health insurance
Paid time off
Online Mobile Courses
Flexible Scheduling
Paid Training for Career Advancement
Opportunity to Help People in Times of Need
Aggressive Competitive Wages
Company
PuroClean of Western Reserve
Property Damage Restoration - Water, File, Mold, and Biohazard.
Founded in 2007
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase