Sutherland · 3 months ago
AVP - CDE, Content Moderation | Trust & Safety
United States
Full-time
Remote
Director/Executive
10+ years expSutherland is a digital transformation company dedicated to delivering exceptional experiences for clients and their customers. They are seeking an experienced AVP - CDE in Content Moderation and Trust & Safety to drive new client acquisition, manage strategic relationships, and collaborate with internal teams to build tailored offerings in this domain.
AnalyticsArtificial Intelligence (AI)ConsultingInformation ServicesInformation TechnologyOutsourcing
Responsibilities
Identify, prospect, and acquire new logos in the content moderation / trust & safety domain
Create and execute a strategic go-to-market plan targeting high-potential accounts in social media, e-commerce, gaming, and other relevant verticals
Develop and present winning proposals, RFP responses, and commercial models
Manage the entire sales cycle – from lead generation to contract closure
Collaborate with pre-sales, solutions, and delivery teams to build tailored content moderation offerings
Stay updated on industry trends, platform safety regulations, and competitive landscape
Provide client feedback to refine offerings and value propositions
Build strong relationships with C-level and senior stakeholders at prospect organizations
Represent the organization at industry events, conferences, and client meetings
Act as a trusted advisor to prospects by understanding their business and operational needs
Work closely with marketing, partnerships, and delivery teams to align go-to-market strategies
Provide regular pipeline updates, sales forecasts, and performance metrics to leadership
Use CRM tools (e.g., Salesforce) to manage pipeline and reporting
Qualification
Required
10–15+ years of experience in enterprise sales / business development
Minimum 5+ years selling content moderation, trust & safety, or related digital operations services in a BPO / outsourcing context
Deep understanding of social media, UGC platforms, e-commerce, online safety, and content compliance
Demonstrated success in acquiring large, complex deals in the North American market
Strong network of decision-makers and influencers in target sectors
Excellent communication, negotiation, and presentation skills
Bachelor's degree (MBA preferred)
Preferred
Exposure to global delivery models and cross-functional collaboration
Understanding of GenAI/ML applications in moderation
Knowledge of platform regulations: DSA, Section 230, etc
Experience working with Trust & Safety teams in tech platforms
Company
Sutherland
Sutherland is a digital transformation company that provides business process and technology management services.
10001+ employees
H1B Sponsorship
Sutherland has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (1)
2022 (5)
2021 (7)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$330MKey Investors
TPGOak Investment Partners
2014-10-15Secondary Market· $300M
2004-03-23Private Equity· $30M
Leadership Team
James S. Lusk
Executive Vice President and CFO
Robert Moore
Vice President - Transition and Transformation
Recent News
Business Standard India
2025-12-29
MarketScreener
2025-12-17
Company data provided by crunchbase