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Florida Peninsula Insurance Company · 3 months ago

Duck Creek Configurator II, III

Boca Raton, FL, USA

Full-time

Hybrid

Mid, Senior Level

$80K/yr - $100K/yr

4+ years exp

Florida Peninsula Insurance Company is seeking a Duck Creek Configurator II, III to join their operations/policy administration organization. The role involves configuring the Duck Creek system, providing technical assistance, and ensuring compliance with business and regulatory requirements.

Financial ServicesInsurance

Responsibilities

Assist with monitoring the Operations helpdesk, perform triage, escalate requests to the appropriate parties and perform level one helpdesk support functions (i.e. setting up new users in various applications, assist with passwords)

Respond to requests for technical assistance in person, via phone or electronically

Understands the business and regulatory requirements and ensures they are met prior to making configuration changes in the PAS

Reviews, analyzes, and evaluate business systems and user needs

Utilizes the configuration tools available in the PAS to make approved changes and performs testing to ensure they are functioning properly

Fix any defects found in testing as they relate to the product configuration

Performs peer review and quality testing on other configuration changes and changes as assigned

Documents requirements, including creating use cases and user stories documents. Keeps any knowledge base documents current

Writes and executes test plans and test scripts

Follows the best practices for code deployment including working on local repository and performing pull/push/merge code

Maintains accurate records in JIRA software, service desk and confluence applications

Generates routine project status reports in the format and within the timelines requested by management

Qualification

Duck Creek configurationAnalytical skillsMS Office proficiencySoftware development lifecycleInsurance knowledgeJIRA softwareConfluence applicationsCommunication skillsOrganizational skillsPresentation skills