Senior IT Systems and Automation Engineer jobs in United States
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Moon · 3 months ago

Senior IT Systems and Automation Engineer

Moon is an ambitious SaaS company focused on delivering innovative solutions for business operations. The Senior IT Systems & Automation Engineer will play a foundational role in shaping IT and automation strategies, managing employee lifecycle support, and optimizing workflows across the organization.

Computer Software

Responsibilities

Manage employee onboarding and offboarding, including devices, accounts, and application access
Ensure all hardware, software, and credentials are provisioned/deprovisioned securely and efficiently
Address IT helpdesk tickets and proactively resolve employee technology issues
Serve as administrator and subject matter expert for business platforms (HRIS, CRM, domain management, network/systems, and growth/marketing tools)
Oversee identity, access, and domain management to ensure security and scalability
Map business workflows across HR, sales, marketing, and operations
Identify and implement automation opportunities that reduce manual overhead and encourage cross-departmental self-service
Build and maintain integrations across SaaS applications and tools
Coordinate with external IT service providers, contractors, and vendors
Ensure outsourced work aligns with Moon’s standards for service quality, security, and efficiency
Support and maintain core IT infrastructure, including networks, servers, and business-critical systems
Ensure reliability, uptime, and security of technology environments
Collaborate directly with leadership and department heads to understand business needs and design scalable, automated solutions
Promote a culture of self-serve IT enablement across the organization
Stay current with evolving IT and automation tools
Proactively propose and implement solutions that improve efficiency, reduce costs, and support business growth

Qualification

IT systems engineeringSaaS administrationWorkflow automationHRIS administrationCRM administrationNetwork managementSecurity best practicesOrganizationCommunicationAdaptability

Required

5+ years in IT systems engineering, business systems administration, or related roles
Deep knowledge of IT systems, SaaS administration, and workflow automation
Administration of HRIS, CRM, domain, and marketing tools
Network and systems management experience
Strong understanding of security best practices and access management
Familiarity with workflow automation tools (Zapier, Make, n8nWorkato, custom scripting)
Type A personality: Extremely organized, detail-oriented, self-accountable and process-driven
Agile and quick to respond to urgent business needs
Willingness to be available 24/7 if necessary — including occasional rare situations where support is required at unusual hours
Excellent communicator who can translate technical solutions into business value
Ability to thrive in a fast-paced, evolving environment with minimal direction

Preferred

Startup or high-growth experience is a plus

Company

Moon

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At Moon, we’re building a platform to help the world pursue its biggest dreams and to build the world's best companies.

Funding

Current Stage
Early Stage
Company data provided by crunchbase