HealthCare Access Maryland · 3 months ago
Program Support Specialist
Baltimore, MD
Contract
Onsite
Entry Level
$19/hr - $19/hr
2+ years expHealthCare Access Maryland (HCAM) is a nonprofit organization dedicated to connecting residents to health insurance coverage and providing comprehensive care coordination. The Program Support Specialist plays a key role in supporting the MATCH program by coordinating medical and dental appointments for children in foster care and ensuring smooth day-to-day operations of the program.
Health CareHospitalWellness
Responsibilities
Schedule medical, dental and other specific exams for children in out of home placement/foster care for the youth in the Baltimore City Department of Social Services (BCDSS)
Communicate with key stakeholders to facilitate healthcare coordination
Provides information that is culturally competent and responsive to the diverse socioeconomic needs of the client population
Perform clerical duties for the MATCH Management Staff
Verify completion of medical and dental appointments and collect relevant documentation from health care providers
Support the MATCH clinical team by requesting supporting documentation, managing incoming calls and maintaining records in the Program’s database
Maintain and update MATCH and funder program databases
Access and update case related information using the HealthCare Access Maryland and BCDSS database
Timely and accurately submit timesheets
Complete all required training by HCAM and funders
Additional duties as assigned
Qualification
Required
High School Diploma or GED with significant human services experience; associate or bachelor's degree preferred
2 years of experience working in an administrative support capacity with a multidisciplinary team
Reliable transportation required
Strong computer literacy skills, specifically with MS Word, Excel, Outlook and SharePoint (365) and Google Suite
Organizational skills with the ability to meet a demanding workload
Detail oriented to complete requirements of files and contract compliance
Sensitivity to cultural and socioeconomic characteristics of population served
Excellent oral and written interpersonal and communication skills required
Problem solving skills
Proven ability to work efficiently and meet deadlines
Commitment to maintaining confidentiality and handling sensitive information appropriately
Preferred
Experience working within substance abuse recovery population preferred
Familiarity with foster care, child welfare, or healthcare systems a plus
Company
HealthCare Access Maryland
HealthCare Access Maryland is a healthcare company that provides services like care coordination and complex care, social needs.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Traci Kodeck
CEO
Elsie G.
Chief Operating Officer
Recent News
Maryland Daily Record
2025-03-21
Company data provided by crunchbase