PowerPlan, Inc. · 3 months ago
Information Developer (Technical Writer)
US-GA-Atlanta
Full-time
Hybrid
Senior Level
5+ years expPowerPlan, Inc. is seeking an Information Developer II (Technical Writer) to design and deliver effective documentation for their software solutions. The role involves collaborating with various teams to create high-quality materials that enhance product understanding and user satisfaction.
AccountingSoftware
Responsibilities
Deliver Product Documentation for New Releases: Research, write, and publish end-user and technical documentation for all new product releases. Collaborate with Product Management, UX, Training, Engineering, and QA teams to gather technical information and user stories. Draft material should be delivered no later than 2 weeks after development has finished work on it in the sprint
Maintain and Enhance Existing Product Documentation: Conduct quarterly reviews of all published documentation for accuracy, completeness, and usability. Solicit feedback from stakeholders, prioritize updates based on impact and frequency of use. Complete all prioritized updates within 90 days of each review cycle
Develop and Maintain API Documentation: Collaborate closely with Engineering, Product Management, and QA teams to produce comprehensive, accurate, and user-friendly API documentation in accordance with OpenAPI standards. Ensure API documentation is updated in tandem with new API creation and enhancements, and is available at the time of product release. Conduct periodic reviews to confirm alignment with current API functionality and usability best practices, addressing stakeholder feedback within defined timelines
Qualification
Required
Bachelor's degree or equivalent
5+ years of experience as a Technical writer or related roles
Experience in API documentation (OpenAPI, Postman, Bruno)
Experience in structured writing
Experience in documenting enterprise-level software applications/solutions
Process orientation and ability to analyze and design/build complex processes
Excellent, effective communication skills, including:
Executive presence through verbal and non-verbal communication(confidence, poise, and authority)
Clear and concise writing
Excellent organizational and time management skills
Detail-oriented and comfortable in a fast-paced environment where meeting deadlines will require perseverance
Skilled with Content Authoring Tools, with a preference for Madcap Flare experience
Experience working in an Agile Environment
Preferred
Demonstrate the following bodies of knowledge:
Industry/domain knowledge: Ability to apply industry knowledge in an area of domain specialty Examples of domains are account, tax and budgeting
Technical knowledge: Understanding of system and network architecture, system platforms, system access, database design, SQL queries and network protocols
AI knowledge: RAG, prompt engineering, context engineering
Company
PowerPlan, Inc.
PowerPlan’s award-winning integrated platform gives key stakeholders in accounting, tax, finance, operations, IT and regulatory the clarity they need to make decisions that improve corporate performance.
201-500 employees
H1B Sponsorship
PowerPlan, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$110.1M2018-05-21Acquired
2010-02-26Private Equity· $110.1M
1998-02-01Series Unknown
Leadership Team
Raphael Shure
Chief Executive Officer
Vivek Srivastava
Chief Technology Officer
Recent News
2025-12-17
2025-11-19
2025-11-19
Company data provided by crunchbase