Extraco Banks · 3 months ago
Assistant Branch Manager - Temple
Temple, TX
Full-time
Onsite
Senior Level
5+ years expExtraco Banks is a financial institution seeking an Assistant Branch Manager for their Temple location. This leadership role is responsible for overseeing branch operations, coaching team members, and ensuring exceptional customer service while contributing to business growth.
BitcoinFinancial Services
Responsibilities
Always Fulfill Relationship Banker and Senior Relationship Banker duties while setting the example for the team as a working Supervisor
Provide ongoing coaching and mentoring to team members to enhance their skills and continue to build relationships with our team through regular 1on1s to connect
Create development plans for employees to assist in establishing career paths, achieving sales targets and customer service goals
Foster a positive work environment by leading by example and maintaining open communication with team members
Build a network of business contacts and attend community events to increase the bank's visibility and attract potential customers, resulting in direct contribution to building the business via results and key performance indicators
Refer customers to specialized departments such as mortgage, wealth management and insurance
Assist in managing the branch budgets, controlling expenses, and maximizing profitability
Oversee daily branch operations by assisting with scheduling, audits and the logistical components of cash handling
Step in for the branch manager when they are absent, overseeing critical matters and maintaining branch operations, consistently demonstrating SWARM and other Relationship Banker duties
Other duties as assigned to include Community involvement
Qualification
Required
High School diploma
5 years of retail banking experience required
5 years of supervisor experience required in a banking or retail environment with direct oversight of employees
Always Fulfill Relationship Banker and Senior Relationship Banker duties while setting the example for the team as a working Supervisor
Provide ongoing coaching and mentoring to team members to enhance their skills and continue to build relationships with our team through regular 1on1s to connect
Create development plans for employees to assist in establishing career paths, achieving sales targets and customer service goals
Foster a positive work environment by leading by example and maintaining open communication with team members
Build a network of business contacts and attend community events to increase the bank's visibility and attract potential customers, resulting in direct contribution to building the business via results and key performance indicators
Refer customers to specialized departments such as mortgage, wealth management and insurance
Assist in managing the branch budgets, controlling expenses, and maximizing profitability
Oversee daily branch operations by assisting with scheduling, audits and the logistical components of cash handling
Step in for the branch manager when they are absent, overseeing critical matters and maintaining branch operations, consistently demonstrating SWARM and other Relationship Banker duties
Bring a competitor spirit: Face problems squarely, rise to the challenge and make tough decisions
Be a creator: Show flexibility, adapt to change well and have fun
Bring an entrepreneur spirit: Show initiative, seek successes and be goal oriented
Producer: Remain organized, accomplish tasks, take leadership and maintain focus
Team Builder: Help build a top performing team while providing support and helping rally those around you
Stabilizer: Bring confidence, remain cool under pressure and balance priorities and time
Leadership: Have a passion to serve others and to build relationships
Sales Leadership: Have a passion to focus on and help meet corporate goals
Adaptability: Adapt in fast paced environment with constant interruptions
Detail Oriented: Focus and pay close attention to details
Emotional Intelligence: Show empathy and appreciation for others
Excellent Communication: Listen first and demonstrate strong verbal and written skills
Initiative: Be motivated to succeed in this role and attain goals due to own enthusiasm and interest
Positive Attitude: Keep a positive attitude and communicate openly with your manager
Conflict Management: Demonstrate the ability to convert a negative customer experience into a positive one
Preferred
Bachelor's degree in business or finance
Certifications or designations obtained in leadership
Benefits
Consumer Banking Training Academy that will provide you the tools and knowledge to be successful.
Complete career path opportunities for your growth.
Ability to take your progress in your own hands with sophisticated software to document your personal development.
Partnerships throughout our branch network that can assist in your success.
Regular 1on1 meetings and coaching sessions with your leadership team.
Active approach to identify ways to improve the employee experience alongside the customer experience.
Annual Retail Awards and Recognition Event to celebrate employee successes.
Company
Extraco Banks
Extraco Banks is a banking firm that provides banking, mortgage, and investment services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Gary Miller
EVP & Chief Financial Officer
Sean Beasley
Executive Vice President Chief Credit Officer
Recent News
EIN Presswire
2025-07-04
The Killeen Daily Herald
2024-05-03
Company data provided by crunchbase