Apply on Employer Site

United Airlines · 3 months ago

Scrum Master - IT

United States-TX-HSC - Houston - Corporate Support Center - Main

Full-time

Onsite

Mid Level

4+ years exp

United Airlines' Digital Technology team is dedicated to building innovative technology solutions for the airline industry. The Scrum Master will guide Agile teams in delivering high-quality products by facilitating Agile ceremonies, removing impediments, and coaching team members on Agile principles.

HospitalityIn-Flight EntertainmentService IndustryTransportationTravel

No H1B

Responsibilities

Guide and support Agile teams by facilitating Scrum ceremonies: Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives

Identify, track, and eliminate blockers to team progress through problem-solving and escalation. Partner with leadership and functional groups to resolve dependencies and constraints

Coach team members and product managers on Agile principles, practices, and frameworks. Foster a culture of accountability, transparency, and continuous learning. Organize and conduct training sessions to enhance team members’ skills in Agile methodologies

Act as a bridge between product managers, developers, QA, and stakeholders. Provide clear and consistent updates on team progress, risks, and delivery commitments

Ensure teams are delivering work in alignment with sprint goals and release timelines. Use Agile metrics (velocity, burndown, cycle time) to provide insight into team performance and opportunities for improvement. Support the team and stakeholders in adapting to changes in project scope or direction

Promote and support the adoption of Agile best practices across teams and departments. Lead retrospectives and drive actionable outcomes that enhance team efficiency and morale

Qualification

Agile methodologiesSoftware product managementProject Management CertificationCloud platformsLean Six Sigma certificationCommunication skillsMicrosoft OfficePlanning skillsProblem-solving skillsAttention to detail