Citizens · 3 months ago
Head of Product Solutions, Executive Vice President
28 State Street, Boston, MA, 02109, US
Full-time
Onsite
Mid, Senior Level, Lead/Staff
10+ years expCitizens Financial Group is a leading Commercial Bank that focuses on delivering innovative treasury and cash management solutions. They are seeking a strategic and collaborative Head of Product Solutions to lead their Receivables, Payables, and Access Channels businesses, shaping product strategy and driving innovation across treasury services.
BankingCredit CardsFinancial ServicesFinTechRetail
Responsibilities
Develop and execute the multi-year product strategy for receivables, payables, and access channels
Align roadmap with client needs, industry trends, regulatory requirements, and enterprise priorities
Partner with key internal stakeholders across Technology, Sales, Operations, Finance, Risk, and Legal to deliver client-centric solutions and drive strategic initiatives
Lead platform modernization efforts, including real-time capabilities, API enablement, and integrated digital experiences
Oversee the full product lifecycle, from ideation to commercialization, across all solution areas
Identify gaps and opportunities in the product portfolio; lead business case development and prioritization
Serve as executive sponsor for high-impact product initiatives and enterprise modernization programs
Champion data-driven decision-making and performance measurement across the product suite
Monitor emerging trends in payments, liquidity, and digital banking to inform strategy and differentiation
Represent Citizens at client forums, industry events, and with regulators as needed
Maintain a network of peers and thought leaders across banking and fintech ecosystems
Lead, mentor, and develop a high-performing team of product leaders and subject matter experts
Foster a culture of innovation, accountability, and collaboration
Promote cross-functional integration and knowledge sharing across the broader organization
Qualification
Required
Bachelor's degree in Business, Finance, or related field; MBA or advanced degree preferred
Minimum of 10 years of progressive leadership experience in treasury or commercial banking product management
Deep expertise across receivables (e.g., lockbox, remote deposit, integrated receivables), payables (e.g., ACH, wires, integrated payables, virtual card), and access channels (e.g., online banking, APIs, file transmission)
Familiarity with Merchant Referral partnerships that drive client acquisition, enhanced fee-based revenue, and expand commercial payments reach. Experience overseeing or supporting BIN Sponsorship programs, including sponsoring third-party payment processes into the Visa and Mastercard networks
Proven track record of delivering market-leading solutions and driving measurable growth
Strong executive presence, influencing skills, and ability to communicate complex ideas to senior stakeholders
Deep understanding of the regulatory and risk landscape relevant to treasury and payments
Experience managing through organizational change and leading large-scale product transformations
Company
Citizens
At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.
10001+ employees
H1B Sponsorship
Citizens has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2B2025-02-26Post Ipo Debt· $750M
2024-07-09Post Ipo Debt· $1.25B
2014-09-23IPO
Leadership Team
Melisa Carrascoza
SVP, Business Banking Market Executive - New England South
Steve Kozek
Head of Commercial Excellence, Senior Vice President
Recent News
2026-01-22
Talk Business & Politics
2026-01-19
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