Boston Medical Center (BMC) · 3 months ago
GME Program Manager
Boston
Full-time
Onsite
Senior Level
7+ years expBoston Medical Center (BMC) is seeking a GME Program Manager to oversee the organization and compliance of Internal Medicine residency programs. The role involves managing program logistics, maintaining communication with trainees and accrediting bodies, and ensuring adherence to educational standards and requirements.
Health CareHospitalMedicalNon Profit
Responsibilities
Maintains excellent and up-to-date knowledge of ACGME common and specialty-specific program requirements and outstanding skills related to the administrative management of training program(s). Seeks support and guidance from Program Director, GME office, and other Program Administrators as needed
Actively participates in and contributes expertise to Program Administrator monthly meetings, and other trainings/events through the GME office. The Program Manager serves as an educator and mentor to other administrators, supporting their training and onboarding, and ensuring consistent application of best practices on the management of training programs across BMC
Maintains and updates training program website in partnership with department and communications stakeholders
Point person for preparing, coordinating, and organizing materials and logistics for annual program processes, including program recruitment, orientation, letters of recommendation, etc
Partners with GME Office around hospital-wide orientation
Manages and performs all administrative responsibilities related to hiring, licensing, onboarding, and advancement of trainees and communicates with trainees about related requirements, trainings, and processes
Tracks completion of these tasks and appropriately follows up with those who are incomplete or non-compliant
Serves as a liaison for residents regarding benefits and Human Resources issues
Works with the Program Director to ensure compliance with ACGME (and or other governing/credentialing body) guidelines and their programs specialty board guidelines
Assists in preparations for site visits, self-study, and other internal and external review processes
In partnership with the GME Office, provides at the elbow support for other Program Administrators who are preparing for a site visit or other internal or external reviews
Responsible for establishing and maintaining effective working relationships between the GME Office, training program leadership, and trainees
Partners with GME on standardization and creation of best practices related to management of training programs at BMC
Works with the Residency Management Suite application (New Innovations) to assist with tasks such as scheduling, procedure logging, and evaluations
Actively maintains accurate conference attendance, duty hours, and other issues related to training program and compiles program documentation and appropriate statistical data
Collates and prepares statistical data on trainees for evaluation sessions including Clinical Competency Committee meetings and semi-annual evaluations
Ensures that all evaluations are up-to-date in residency management software
Compiles data for Annual Program Evaluations (APE) and assists Program Director with tasks related to the APE and Program Evaluation Committee
Maintains up-to-date trainee rotation schedule for the year, including outside rotations, and electives (including rotators from other institutions)
Manages affiliation agreements and serves as a liaison between BMC and other training sites, and enlists GME Office help when appropriate
Maintains and reviews resident’s block and assignment schedules, “on-call” schedules; tracks vacation and sick hours; calculates individual resident work hours to ensure compliance with ACGME/RRC guidelines and alerts Program Director of any potential conflicts
Coordinates record of training on all residents for annual report to the American Board of Internal Medicine
Assists residents and Program Director with preparation and submission of abstracts, manuscripts, posters, and presentations as needed
Sets up conferences and meetings as directed
Arranges for and confirms speakers; processes stipends for outside speakers; assists with travel arrangements; books conference rooms, sets up audio-visual equipment, and arranges for food service, when necessary
Prepares and distributes information packages for meetings
Takes and prepares minutes of meetings, as required, and ensures minutes are accurate and professional
Composes high level correspondence, spreadsheets and presentations independently and with professional quality
Edits and proofreads written materials and verifies the validity of data and documents contained in all reports prior to submission
May initiate responses (such as letters of recommendations, employment verification for loan deferments, etc.) for Program Director’s review or may complete and send out responses on their behalf
Handles telephone calls and emails in a professional, courteous manner; responds to inquiries or routes calls to the appropriate source
Advances professional growth and development through participation in educational programs and workshops and maintaining knowledge of industry standards and practices
Administrative support to the Program Director and other members of the residency/fellowship leader ship team, and department members as needed
Conform to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided
Utilize hospital’s behavioral standards as the basis for decision-making and to facilitate the hospital and the department’s mission
Follow established hospital infection control and safety procedures
Perform other duties as assigned or as necessary
Must adhere to all of BMC’s RESPECT behavioral standards
Qualification
Required
Bachelor's Degree or equivalent combination of formal education and experience
7+ years of relevant experience required
Experience with graduate medical education programs required
Previous experience with New Innovations required
Must be exceptionally organized to multitask, prioritize, and meet deadlines; must be able to keep others organized and on track
Excellent written and verbal communication skills
Follows, and helps create, BMC best practices for managing GME training programs
Strong critical thinking skills, is able to identify issues and offer solutions
Has demonstrated comfort and ability to work independently without direction
Experience working in a matrixed and collaborative environment with team members from multiple departments
Leadership skills and ability to be persuasive, encouraging, and motivating with all levels of faculty, administration, and staff
Ability to adjust with shifting priorities, demands, and timelines through prioritizing and problem-solving capabilities
Excellent attention to detail to maintain accurate and complete records of departmental activities and confidential personnel/training records
Advanced analytical skills working with numbers, including payroll and budgetary accounting, and data analysis
Strong knowledge of and ability to operate various computer software applications, including but not limited to Outlook, Word, Excel, and Power Point
Preferred
TAGME certification (or another advanced degree or certification) encouraged within six (6) month of starting the position
Company
Boston Medical Center (BMC)
Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System.
5001-10000 employees
H1B Sponsorship
Boston Medical Center (BMC) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (51)
2023 (51)
2022 (38)
2021 (26)
2020 (32)
Funding
Current Stage
Late StageTotal Funding
$342.49MKey Investors
AmeriCorps Public AlliesNational Institute on Drug Abuse (NIDA)The Boston Foundation
2024-07-09Grant· $0.06M
2023-02-23Debt Financing· $232M
2019-04-23Grant· $89M
Leadership Team
David Beck
Senior Vice President & Chief Legal Counsel
Recent News
2025-11-11
2025-11-10
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