Extend · 3 months ago
People Generalist
San Francisco, CA
Full-time
Onsite
Senior Level
$90K/yr - $120K/yr
5+ years expExtend is revolutionizing the post-purchase experience for retailers with AI-driven solutions. As a People Generalist, you will lead internal communications and design People programs that drive performance while managing day-to-day People operations in a fast-paced tech environment.
E-CommerceRetail
Responsibilities
Lead the development and execution of Extend’s internal communication calendar and strategies related to key People programs, ensuring employees across all levels are informed, engaged and aligned with changes to policies, procedures, upcoming news, and key initiatives
In partnership with leadership and the People team, create and manage content for internal channels (emails, Slack, All Hands, manager meetings, etc.) to ensure clear, engaging and consistent messaging and alignment companywide
Manage all communication efforts and proactively address potential communication challenges
Support day-to-day People functions, including onboarding, employee engagement, performance management, and offboarding processes
Serve as a liaison for managers to kick off recruitment efforts and ensure adherence to external branding and process best practices
Provide guidance on performance management, employee relations, and talent development to ensure fair, consistent, and effective practices, as well as positively impact teams and the company more broadly
Continuously analyze and recommend solutions on People Team processes. In particular, proactively identify issues and solutions to continuously improve People infrastructure, policies, and processes
Work closely with managers and employees to improve work relationships, build morale, and increase productivity and retention, embracing corporate values and culture to support continued growth and success
Maintain People records and required compliance documentation
Cross-functionally collaborate with teams and executives to plan, implement and execute successful on-site(s)
Oversee all learning and development programming (including Mento and LinkedIn Learning, among others)
Qualification
Required
At least 5 years of directly applicable experience in Human Resources as a business partner, consultant or generalist
Proficient in using HRIS systems (e.g., Dayforce, Greenhouse, Culture Amp) for identifying process improvements and efficiencies, data management, and generating detailed reports and analytics
Resilience, flexibility and the ability to work quickly and effectively cross-functionally
Resourceful and curious to solve problems that you have not encountered before - a strong, fast, and adaptable learner
Excellent judgment and superior emotional intelligence
Exceptional communication skills (written and verbal)
Proven track record of working with, coaching, and influencing senior leaders
Prior experience managing the planning, development, implementation, and administration of People Team Programs
Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, diversity, performance management, and federal and state employment laws
Bachelor's degree required with a preference for an advanced degree in Human Resources, Business, Management, Psychology, or other related fields of study
Preferred
Ideally, experience working in a high volume, fast-paced start-up or large organization environment
Benefits
Full medical and dental & vision benefits
Stock in an early-stage startup growing quickly
Generous, flexible paid time off policy
401(k) with Financial Guidance from Morgan Stanley
Company
Extend
Extend allows any merchant to offer extend warranties and plans through our easy-to-integrate APIs or pre-built eCommerce applications.
201-500 employees
H1B Sponsorship
Extend has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (7)
2022 (20)
2021 (5)
Funding
Current Stage
Growth StageTotal Funding
$320.4MKey Investors
SoftBank Vision FundMeritech Capital PartnersGreatPoint Ventures
2021-05-18Series C· $260M
2020-10-15Series B· $40M
2019-11-06Series A· $16.4M
Leadership Team
Woodrow H. Levin
Founder and CEO
Joe Moss
Founder and Chief Product Officer
Recent News
Company data provided by crunchbase