Windward Risk Managers · 1 day ago
Duck Creek Configurator II, III
Boca Raton, FL
Full-time
Onsite
Mid, Senior Level
$80K/yr - $100K/yr
4+ years expWindward Risk Managers is a company focused on operations and policy administration. They are seeking a Duck Creek System Configurator II, III to assist in configuring the policy administration system, ensuring compliance with business and regulatory requirements, and providing technical support to users.
FinanceInsuranceProperty Insurance
No H1B
Responsibilities
Assist with monitoring the Operations helpdesk, perform triage, escalate requests to the appropriate parties and perform level one helpdesk support functions (i.e. setting up new users in various applications, assist with passwords)
Respond to requests for technical assistance in person, via phone or electronically
With supervision, Understands the business and regulatory requirements and ensures they are met prior to making configuration changes in the PAS
Reviews, analyzes, and evaluate business systems and user needs
Utilizes the configuration tools available in the PAS to make approved changes and performs testing to ensure they are functioning properly
Fix any defects found in testing as they relate to the product configuration
Performs peer review and quality testing on other configuration changes and changes as assigned
Documents requirements, including creating use cases and user stories documents. Keeps any knowledge base documents current
Writes and executes test plans and test scripts
Follows the best practices for code deployment including working on local repository and performing pull/push/merge code
Maintains accurate records in JIRA software, service desk and confluence applications
Generates routine project status reports in the format and within the timelines requested by management
Qualification
Required
Bachelor of Science in an area of study with analytic emphasis (typically math, computer sciences, or accounting)
Duck Creek configuration experience required — minimum 4 years
Proficient in the use of MS Office products
Experience with Microsoft Office products
Exhibit prior experience performing analytical or quantitative activities in spreadsheet/database types of software applications
Must have excellent organizational skills and the ability to prioritize and manage multiple projects and assignments
Must have excellent verbal and written communication skills
Must have excellent presentation skills
Preferred
Familiarity with insurance, insurance products, rules and methodologies is preferred
Knowledge of software development lifecycle
Solid understanding of the Duck Creek Author tool
Company
Windward Risk Managers
Windward Risk Managers is an MGA for homeowners carriers, overseeing Florida Peninsula, Edison, and Ovation.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase