Belong · 3 months ago
Head of Operations, Nationwide Onboarding, Quality and Field Operations
Miami, FL
Full-time
Onsite
Director/ExecutiveBelong is a company dedicated to empowering residents to become homeowners and achieving financial freedom. They are seeking a Head of Operations to lead the mission of ensuring a flawless inspection, onboarding, and move-in experience for residents nationwide, focusing on operational excellence and system precision.
Consumer SoftwareHospitalityInternetProperty ManagementReal EstateResidentialService Industry
Responsibilities
Architect the AI-Driven System that powers Belong’s inspections and onboarding nationwide, using our own software to create a zero-defect, infinitely scalable process
Execute onboarding repairs to six sigma standards, managing everything from the first inspection to the last nail, ensuring no detail is missed
Oversee QA inspections and post-QA repairs, eliminating defects before they ever touch the resident
Guarantee a perfect move-in experience for every Belong resident, no exceptions
Run Open Home tours across the country, bringing precision, reliability, and consistency to one of our highest-leverage touchpoints
Build, scale, and inspire a world-class team obsessed with discipline, precision, and quality
Qualification
Required
Top 5 MBA or Master's in Operations in the United States: the kind of training that shows you know how to operate at the very highest levels
Military Training in an officer position (IDF, US Army) is a strong plus
A math and operations wizard: someone who doesn't just manage complexity but thrives in it
Unmatched discipline and work ethic. We need someone who outworks and outthinks everyone else, first in, last out in the office
Cultural enhancements: We are a global team that values leaders with different perspectives
Someone who is crazy about operations, who finds joy in process, who can stare at a system until it reveals its flaws, and then ruthlessly eliminate them
Deep love for QA and scaling operational systems
A true leader: this role reports directly to the CEO and will be a cornerstone of Belong's long-term success
Company
Belong
The Exceptional Home Renting Experience. Powered by AI. Made and Loved by People.
Founded in 2019
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$138MKey Investors
Fifth WallBattery VenturesNotable Capital
2022-05-19Series C· $50M
2022-05-19Debt Financing· $30M
2021-03-09Series B· $40M
Leadership Team
Owen Savir
Co-Founder & President
Tyler Infelise
Co-Founder
Recent News
Notable Capital
2026-01-20
Andreessen Horowitz
2026-01-13
2026-01-13
Company data provided by crunchbase