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Freedom Mortgage · 1 day ago

Remote Sales Manager

United States

Full-time

Remote

Mid, Senior Level

6+ years exp

Freedom Mortgage is a company focused on providing mortgage solutions, and they are seeking a Remote Sales Manager to oversee the daily operations of their Sales Team. This role involves managing Loan Advisors, ensuring compliance, and driving team performance while maintaining established departmental goals.

Financial ServicesInsuranceMortgage

Responsibilities

Oversees Loan Advisors’ day-to-day performance management including production KPI’s, time management/schedules, lead management, and overall productivity

Conducts daily huddles to communicate updates, contests, production from prior day/week/month, and training to ensure Loan Advisors demonstrate industry best practices

Trains and coaches Loan Advisors on our sales process, objective management, script adherence, product knowledge, and QA/Compliance through call monitoring to identify areas of opportunity

Provides developmental plans to team members as needed to drive and improve performance

Participates in and contributes to Company training initiatives as needed

Monitors Pre-Gate Pipeline and ensures quality production/submission of loans to our Operations Partners

Serves as an escalation point for team members when issues arise throughout the loan process

Maintains a professional image and standards consistent with company policies and procedures

Must be flexible regarding working hours and schedules, including some late evenings as well as Saturday hours as needed

Maintain regular and punctual attendance

Performs other related duties as assigned

Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws

Qualification

Mortgage origination experienceSales leadershipNMLS/SAFE certificationTrainingCoachingMathematical skillsCommunication skillsProblem-solving skills

Required

High School Diploma required

Minimum six (6) years of mortgage origination experience, or a combination of sales leadership role and work experience in a directly related industry

Ability to read and comprehend instructions, correspondence, memos, and workplace policies

Ability to analyze, interpret general business periodicals, professional journals, procedures, and governmental regulations

Ability to write professional correspondences

Ability to write routine business reports

Ability to speak effectively with other employees and/or customers

Ability to present formal information in one-on-one and small group situations to customers and employees

Ability to present information and respond to questions from groups of administrators, managers, employees, customers and/or the public

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

Ability to carry out detailed written and/or verbal instructions

Ability to solve problems involving concrete variables in standardized situations

Ability to define problems, collect data, establish facts, and draw valid conclusions

NMLS/SAFE, at least 1 active or at a minimum, the ability to be licensed without having to retake the SAFE exam