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Everlaw · 6 hours ago

IT Systems Engineer (Atlassian & AI)

Oakland, CA

Full-time

Hybrid

Mid, Senior Level

$128K/yr - $192K/yr

5+ years exp

Everlaw is a fast-growing startup focused on promoting justice by illuminating truth. They are seeking a highly motivated Information Systems Engineer to enhance the IT infrastructure and support the needs of the business through collaboration and implementation of new technology platforms.

Cloud ComputingDocument ManagementLegalLegal Tech

Comp. & Benefits

No H1B

Hiring Manager

Erika Kelsey Jimeno

Responsibilities

Use your egoless communication skills to collaborate with your teammates to solve complex IT projects

You’ll partner with the security engineering, operations, and employee experience team to ensure IT infrastructure is supporting the needs of the business and is secure

Become familiar with our current IT infrastructure and SaaS tools

Become familiar with our current IT initiatives and determine how you can contribute

Use your attention to detail to roll out new IT tools and workflows

Use your technical breadth to help maintain, automate, and improve our IT infrastructure

Develop strong relationships with all teams at Everlaw to collaborate on IT initiatives

Qualification

Atlassian Cloud infrastructureAI tooling administrationIT infrastructure toolsAPI automationSSO/IdP managementMDM managementCloud-based IT supportEgoless communicationProject managementCollaborationAttention to detailTeam player

Required

At least 5 years of experience working with IT infrastructure tools in an environment that is mostly/entirely cloud-based

Deep experience in supporting Atlassian Cloud infrastructure, most notably Jira and Confluence

Strong interest in AI tooling, particularly in administering and defining best practices for company-wide AI tools

Hands-on experience administering company-wide AI platforms (HUGE plus)

Experience in building automations utilizing APIs and workflow utilities (Okta Workflows, Trelica, Zapier, Workato, etc)

Experience managing and supporting an SSO/IdP solution (Okta, OneLogin, etc)

Comfortable managing computers and mobile devices through MDMs (Jamf, InTune, etc)

Proactive, constantly assessing the configuration of IT platforms and making recommendations on how they can be improved

Incredibly organized, process-driven, and capable of anticipating and mitigating friction points in a fast-paced environment collaborating cross-functionally to drive an enjoyable employee experience

Team player, willing to help other IT members resolve problems when needed

Authorized to work in the United States