CarHop Auto Sales and Finance · 3 months ago
Account Manager/Collector, 20.00, Monday-Friday, Full Benefits
CarHop Auto Sales and Finance is an industry-leader in the Buy-Here, Pay-Here marketplace, specializing in helping those with imperfect credit achieve transportation independence. They are seeking an Account Manager/Collector to interact with customers regarding their auto loans, utilizing communication and negotiation skills to resolve delinquent accounts.
FinanceLending
Responsibilities
Placing outbound calls & accepting inbound calls from CarHop Finance customers
Face to face interaction with customers regarding the status of their auto loan
Utilizing your communication and negotiation skills to resolve the delinquent account
Qualification
Required
High school diploma or equivalent
Strong verbal and written communication skills
Ability to prioritize, meet deadlines and resolve complex problems with minimal guidance
Professional, detail-oriented, well organized and efficient
Strong/Advanced negotiation, counseling and problem solving skills
Must successfully complete pre-employment criminal background inquiry, and results must be consistent with company standards
Preferred
Previous customer service experience, face-to-face or call center, is preferred, but not required
Specific experience in the area of de-escalation, retention, or issue resolution is helpful
Benefits
Full health benefits (Medical/Dental/Vision/Flex spend/401k w/ match)
Paid time off and great work/life balance
Opportunity for advancement
A fun work environment filled with awesome people
A rewarding job experience helping people drive & changing lives
We give you the tools you need to succeed with regular training and coaching
Company
CarHop Auto Sales and Finance
CarHop is a growing, nationwide, auto sales & finance company with a "can do" attitude and a friendly work environment.
Funding
Current Stage
Growth StageRecent News
2022-08-03
Company data provided by crunchbase