Larkin Street Youth Services · 3 months ago
Relief Safety Advocate (PART-TIME, ON CALL POSITION)
San Francisco, CA
Part-time
Onsite
New Grad, Entry Level
$25/hr - $26.50/hrLarkin Street Youth Services is the largest provider of housing and services to homeless youth in the Bay Area, helping over 1,500 youth annually. The Relief Safety Advocate role is responsible for ensuring a safe environment for clients and staff while responding to crises and emergencies with a trauma-informed perspective.
Association
Responsibilities
Monitor and anticipate potential safety and security problems, and attempts, through de-escalation techniques to prevent or defuse them before they become critical
Maintain updated awareness of clients with restricted or modified access to services
Redirect and ensure the exit of ineligible clients to secure the safety of the space
Respond to emergency calls from assigned areas as needed
Safely deal with or assist in dealing with any emergency situations
Always maintain a high level of awareness of one’s surroundings
Observe and identify unusual/irregular occurrences that may require closer examination to ensure the safety of the facilities and the persons in them
Observe and safely intervene as appropriate in crises to ensure the safety of staff, clients, volunteers, and other visitors
Monitor assigned area to identify safety hazards, reports safety hazards, and intervene according to established procedures
Comply with all Larkin Street’s safety requirements, policies, and requirements to ensure a safe work environment for all
Check and secure buildings at the beginning and end of each day as instructed. Checks assigned areas (rounds) as needed
Participate in emergency response and disaster preparedness training and drills
Respond to crises and emergencies with urgency, occasionally needs to ascend/descend stairways quickly
Safely and effectively de-escalate disruptive and/or aggressive persons using acceptable physical de-escalation and crisis prevention techniques
Support special events and activities as assigned, including set up and breakdown and monitoring the event and/or workshop itself
Attends and supports with restorative re-entry meetings with clients
Support in bag searches and metal detection “wanding” as needed
Assist with janitorial services to maintain a clean and safe environment for work and community access including daily upkeep of the exterior of the facility which involves litter abatement and power washing
Courteously assist guests and clients, giving information, responding to questions
Maintain appropriate boundaries with clients and staff as outlined in the Standards of Conduct located in the Larkin Street Youth Services employee handbook
Maintain up-to-date information on internal programs to support guests
Assist in implementing and enforcing program procedures and guidelines in all programs internally and while working externally
May need to move about the surrounding areas of their post (i.e., Larkin Street housing programs) for coverage
Treat all clients with empathy, dignity, and respect. Seek to understand the other person's perspective and experience
Demonstrate the ability to work effectively across cultures and an openness to learning about cultures not familiar to oneself
Participate in regular training and development opportunities to increase personal capacity to apply innovative approaches to daily workflows and guest engagement
Understand and follow the organization's programs, policies, and procedures
Participate in relevant meetings supporting team communication and the program's capacity to fulfill organizational goals and mission
Write incident and modification of service reports as needed
Collaboratively work with others to achieve team success
Manage stress and pressure situations calmly and responsively. Maintain the capacity to control reactions and awareness of how their behavior or response can impact others
Practice direct, respectful, open, and honest communication with their colleagues. Proactively seeks support from team members or management
Demonstrate cooperation with coworkers, management, and the community at large
Qualification
Required
You are passionate about the Larkin Street Youth Services mission to end youth homelessness
You are skilled at being polite, diplomatic, and firm, especially in emergency and/or high-pressure situations
You are able to hold firm boundaries with staff and clients
You are able to work weekends and/or holidays as needed
You are willing to complete guard card certification within three (3) months of hire
You are skilled at crisis de-escalation
You are willing to complete Crisis Prevention training within three (3) months of hire
You are certified in CPR/First Aid and/or you are willing to complete this training within three (3) months of hire
You are able to document situations in written reports
You are comfortable communicating using a variety of methods: computers, smartphones, iPads
You are a self-starter and team player
Your colleagues describe you as compassionate, dependable, and patient
You work best in an onsite and in person working environment
You are vaccinated against COVID 19
Preferred
Your proficiency in a second language is a huge plus!
Company
Larkin Street Youth Services
Since 1984, Larkin Street Youth Services has helped over 75,000 young people at risk of or experiencing homelessness, ages 12 to 24, through outreach, shelter, housing, health, wellness, education and employment.
Founded in 1983
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.53MKey Investors
Saint Francis FoundationHearst Foundations
2025-05-13Grant· $0.33M
2022-04-25Grant· $0.2M
Leadership Team
Bryn VanAlstyne
Chief Operating Officer
Chayla Gibson
Chief People & Equity Officer
Recent News
San Francisco Business Times
2023-09-29
San Francisco Chronicle
2022-04-26
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