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Walmart Canada · 3 months ago

Distinguished, Software Engineer, Global Change Process

United States

Full-time

Remote

Senior Level

$169K/yr - $338K/yr

6+ years exp

Walmart Canada is a leading retailer seeking a highly skilled Global Process Owner for Change Management to lead the development and implementation of a global change management process. The successful candidate will design, implement, and maintain a robust change management framework that supports business growth and enhances employee engagement.

DeliveryRetailShopping

No H1B

Responsibilities

Develop and maintain a global change management process that aligns with Walmart's business objectives and strategic initiatives

Collaborate with cross-functional teams, including IT, Operations, and HR, to identify and prioritize changes that require management

Design and implement change management strategies, plans, and tools to ensure successful adoption of new initiatives, projects, and technologies

Develop and maintain a change management framework that includes processes, procedures, and metrics to measure effectiveness

Provide training and coaching to employees on change management best practices and tools

Identify and mitigate risks associated with changes, and develop contingency plans as needed

Develop and maintain relationships with key stakeholders, including business leaders, IT teams, and HR partners

Analyze and report on change management metrics, including adoption rates, employee engagement, and business impact

Stay up-to-date with industry trends and best practices in change management, and apply this knowledge to continuously improve Walmart's change management process

Audit and SOX Compliance

End-to-End Process Oversight: Accountable for the entire Change Management lifecycle, from initiation through execution to monitoring and improvement

Cross-Functional Collaboration: Facilitating collaboration among different departments and regions to ensure seamless and efficient Change Management process execution

Performance Monitoring: Utilizing key performance indicators (KPIs) to monitor and evaluate the effectiveness and efficiency of the assigned processes

Strategic Alignment: Aligning process objectives with overall business strategy to ensure that processes contribute directly to GT organizational goals

Continuous Improvement: Leading initiatives to enhance processes continually, leveraging best practices, emerging technologies, and industry benchmarks including automation, artificial intelligence, machine learning and Agentic AI

Qualification

Change ManagementSDLCOperations ManagementChange Management ToolsAnalytical SkillsFluency in EnglishCommunication SkillsCollaboration SkillsProject ManagementProblem-Solving Skills

Required

Master's degree in Operations, Business Administration with emphasis in Operations, or a related field

Minimum 5 years of experience in SDLC Change Management, Operations, or a related field

Proven track record of successfully leading change management initiatives in a large, complex organization

Strong understanding of change management principles, methodologies, and best practices

Excellent communication, collaboration, and project management skills

Ability to work in a fast-paced environment and adapt to changing priorities

Strong analytical and problem-solving skills

Experience with change management tools and software, such as Prosci, ADKAR, or similar

Fluency in English; additional languages a plus

Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 6 years' experience in software engineering or related area

Option 2: 8 years' experience in software engineering or related area

Preferred

Doctorate or Master's degree in Operations Management, Business Administration with emphasis in Operations, or a related field

Certification in change management (ITIL, ITSM, etc.)

Experience in a retail or consumer goods industry

Knowledge of Walmart's business operations and processes

Master's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 4 years' experience in software engineering or related area

Knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly

Knowledge of accessibility best practices