Duncan Aviation · 3 months ago
IT Product Manager
Duncan Aviation is the largest, family-owned maintenance, repair and overhaul (MRO) facility in the world providing complete nose-to-tail services for business aircraft. The IT Product Manager is responsible for guiding the success of IT development products, focusing on defining the product vision, strategy, and roadmap while ensuring alignment with business goals and user needs. This role requires collaboration with stakeholders to deliver innovative technology solutions that provide measurable value to the organization.
Aerospace
Responsibilities
Develops and maintains product vision and strategy by defining clear objectives and a roadmap for assigned IT products and ensuring alignment with business priorities and long-term organizational goals
Oversees IT products from concept through development, launch, and ongoing enhancements, ensuring continuous improvement and value delivery
Collaborates with stakeholders, end users, and subject matter experts to define product features, enhancements, and technical requirements in order to gather and prioritize requirements
Coordinates with cross-functional teams such as IT, operations, marketing, and other departments, to ensure product features are delivered on time, within budget, and at the expected quality level
Conducts market and user research and stays informed on emerging technologies, industry trends, and user needs to inform product decisions and maintain competitive advantage
Serves as the primary point of contact between business stakeholders and the development team to facilitate communication and translate business needs into actionable technical specifications
Manages product backlog and prioritization and ensures the most valuable and impactful work is delivered first, balancing short-term needs with long-term strategic objectives
Collaborates with IT security and compliance teams to ensure products meet all relevant regulatory, security, and organizational standards
Promotes product adoption through training, documentation, and change management activities to maximize product adoption and user satisfaction across the organization
Provides timely support to the Help Desk and team members when responding and resolving issues
Provides clear leadership, guidance, and support to team members. Oversees performance, delegates responsibilities effectively, and ensures the team has the resources needed to succeed. Holds team members accountable to Duncan Aviation approved policies and procedures including professionalism, safety and workplace cleanliness. Ensures the team’s consistent use of appropriate technical data
Promotes the growth and development of assigned team members to build team cohesiveness and trust. Monitors and evaluates performance in a professional, constructive, and timely manner. Identifies and recommends both technical and non-technical training opportunities, and collaborates with department management to address training needs. Ensures active participation of team members in the departmental mentoring program. Participates in personal and leadership development opportunities and demonstrates leadership and professionalism at all times
Qualification
Required
Develops and maintains product vision and strategy by defining clear objectives and a roadmap for assigned IT products and ensuring alignment with business priorities and long-term organizational goals
Oversees IT products from concept through development, launch, and ongoing enhancements, ensuring continuous improvement and value delivery
Collaborates with stakeholders, end users, and subject matter experts to define product features, enhancements, and technical requirements in order to gather and prioritize requirements
Coordinates with cross-functional teams such as IT, operations, marketing, and other departments, to ensure product features are delivered on time, within budget, and at the expected quality level
Conducts market and user research and stays informed on emerging technologies, industry trends, and user needs to inform product decisions and maintain competitive advantage
Serves as the primary point of contact between business stakeholders and the development team to facilitate communication and translate business needs into actionable technical specifications
Manages product backlog and prioritization and ensures the most valuable and impactful work is delivered first, balancing short-term needs with long-term strategic objectives
Collaborates with IT security and compliance teams to ensure products meet all relevant regulatory, security, and organizational standards
Promotes product adoption through training, documentation, and change management activities to maximize product adoption and user satisfaction across the organization
Provides timely support to the Help Desk and team members when responding and resolving issues
Provides clear leadership, guidance, and support to team members. Oversees performance, delegates responsibilities effectively, and ensures the team has the resources needed to succeed. Holds team members accountable to Duncan Aviation approved policies and procedures including professionalism, safety and workplace cleanliness. Ensures the team's consistent use of appropriate technical data
Promotes the growth and development of assigned team members to build team cohesiveness and trust. Monitors and evaluates performance in a professional, constructive, and timely manner. Identifies and recommends both technical and non-technical training opportunities, and collaborates with department management to address training needs. Ensures active participation of team members in the departmental mentoring program. Participates in personal and leadership development opportunities and demonstrates leadership and professionalism at all times
Regularly scheduled attendance required
Read small print; repetitive motion; tolerates standing, walking, bending, kneeling, stooping, crouching and sitting
Must support code deployment after hours as needed (both scheduled and unscheduled/emergency). May require testing or resolving issues that arise during code deployment
Associates degree in Computer Programming Technology or equivalent required
Minimum eight years computer application development and analysis experience required
Proficiency with a variety of PC Hardware and Software
Preferred
Project Management Professional (PMP) preferred
Previous Development Project Management experience preferred
Company
Duncan Aviation
Duncan Aviation provides premier business aircraft services–delivered on time–for a wide variety of business aircraft.
Funding
Current Stage
Late StageRecent News
EIN Presswire
2025-07-28
Company data provided by crunchbase