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Chubb · 3 months ago

Executive Support Lead

New York, NY

Full-time

Onsite

Mid, Senior Level

$116K/yr - $165K/yr

5+ years exp

Chubb is a world leader in insurance, providing a diverse range of insurance products and services globally. They are seeking an Executive Support Lead who will oversee and optimize support for the executive leadership team, ensuring seamless operations and proactive support while directly assisting the CEO.

Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management

Responsibilities

Lead, mentor, and a team of executive support staff, fostering a culture of excellence, collaboration, and continuous improvement

Manage workload distribution and ensure appropriate support for all executives

Provide operational and strategic updates to management regularly

Act as a central point of contact for executive escalations, and coordinating solutions as required

Proactively identify and implement process improvements to enhance the efficiency and effectiveness of executive support

Oversee the planning and execution of executive-level meetings, offsites, and events, ensuring all technical items are handled flawlessly

Serve as a liaison between executives and other departments, taking ownership of issues and driving them to resolution

Provide all levels of IT support to the CEO as needed, including travelling to Executive residences and travelling to support CEO meetings and events

Build strong, trusted relationships with the executive leadership team, understanding their preferences and priorities

Collaborate with other departmental leaders to ensure alignment and seamless support across the organization

Act as an ambassador for the executive team, representing them professionally in internal and external interactions

Qualification

C-level executive supportTechnical support skillsLeadership experienceOrganizational skillsAV/Conferencing technologyWindows 10 knowledgeDiscretionCommunicationProblem-solving skillsTeam collaborationConfidentiality

Required

5 years of progressive experience supporting C-level executives, preferably in a fast-paced, dynamic environment

5 years of experience in a lead, or similar role

Exceptional organizational and time management skills, with the ability to manage multiple priorities and deadlines effectively

Demonstrated ability to exercise independent judgment, discretion, and maintain confidentiality

Excellent written and verbal communication skills, with a keen eye for detail and strong proofreading abilities

Proactive, resourceful, and a problem-solver with a strong sense of urgency

Ability to work independently and as part of a team in a highly collaborative environment

Extreme level of discretion in handling confidential information; with a clear understanding of the responsibility and compliance related to elevated system access as it pertains strictly to Executive support

Knowledge of Windows 10, Windows networking fundamentals, IP Networking, Wireless networks, C/Laptops/tablets, Outlook, LAN/WAN integration and mobile assets such as iPads and iPhones, VPN and remote computing

PC hardware and software troubleshooting skills and experience

Experience with AV/Conferencing technology; Cisco Webex preferred