Webster Bank · 2 weeks ago
Analyst, Consumer Loan Servicing
Jericho, NY
Full-time
Onsite
Mid Level
$63K/yr - $65K/yr
4+ years expWebster Bank is a leading commercial bank focused on putting people first and helping them achieve their financial goals. The Analyst, Consumer Loan Servicing role involves maintaining compliance with loan servicing requirements, developing processes, and supporting subsidiary teams through training and knowledge sharing.
Banking
Responsibilities
Maintain systems and processes as needed to ensure loans are serviced in compliance with federal, state, agency
Exceptional knowledge of consumer lending processes and documentation
Experience in interpreting guidelines and regulations impacting servicing of mortgage loans
Strong communication, organizational, analytical, and interpersonal skills
Must be able to analyze and compile data and report findings to management
Demonstrate a comprehensive knowledge of existing systems, processes, and objectives, and proactively identify opportunities for improvement and efficiencies
Review customer complaints and monitor for any potential trends that may a need for enhanced controls
Loan payment processing transaction review/correction disbursement and other transactions
Responsible for booking of consumer loan on Core system
Qualification
Required
Strong knowledge and understanding of complex loan documents
Ongoing servicing requirements and the servicing systems
Ability to handle a diverse workload while meeting all regulatory and bank requirements
Develops, communicates, implements processes and procedures with other business partners
Supports subsidiary teams and departments through training and serving as a source of knowledge
Maintain systems and processes as needed to ensure loans are serviced in compliance with federal, state, agency
Exceptional knowledge of consumer lending processes and documentation
Experience in interpreting guidelines and regulations impacting servicing of mortgage loans
Strong communication, organizational, analytical, and interpersonal skills
Ability to analyze and compile data and report findings to management
Demonstrate a comprehensive knowledge of existing systems, processes, and objectives
Proactively identify opportunities for improvement and efficiencies
Review customer complaints and monitor for any potential trends that may need for enhanced controls
Loan payment processing transaction review/correction disbursement and other transactions
Responsible for booking of consumer loan on Core system
Minimum of 4-7 years experience in Loan Operations/Servicing environment
Preferred
Working Knowledge of Signature
College degree preferred but equivalent work experience acceptable
Strong analytical skills, detail oriented
Time management and strong interpersonal skills
Effective problem-solving skills as well as oral and written communication skills
Self-Starter with ability to work well independently as well as with a Team
Proficient in Excel and working knowledge of Microsoft Office product suite
Ability to multi-task with frequent interruptions and be comfortable in a fast-paced, changing environment with the ability to manage multiple projects to conclusion on time
Benefits
Incentive compensation
Company
Webster Bank
Webster is a commercial bank that provides financial services to corporations, individuals, families, and partners.
1001-5000 employees
H1B Sponsorship
Webster Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (5)
2022 (3)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$653MKey Investors
Greystone
2025-09-11Post Ipo Debt· $350M
2024-12-02Post Ipo Debt· $303M
2002-10-17IPO
Leadership Team
Neal Holland
Chief Financial Officer
D
Daniel Gioia
Sr. Managing Director
Recent News
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