Biltmore Hotel · 3 months ago
Leisure Sales Manager - Sheraton Sand Key Resort
Clearwater Beach, FL
Full-time
Onsite
Mid Level
3+ years expBiltmore Hotel is seeking a Leisure Sales Manager to effectively solicit and manage accounts within assigned market segments. The role involves generating revenue through prospecting, closing accounts, and representing the hotel during client interactions and networking events.
CateringConsultingHospitalityHotel
Responsibilities
Answer the telephone internally and externally
Greet guests and qualify the needs of the consumer on the phone
Create accounts and bookings in Delphi according to Delphi standards
Use Agilisys to check the hotel’s room inventory and availability
Draft and issue proposals
Draft and issue letter of agreements
Contact customer for follow up
Meet and greet onsite contacts
Conduct professional, thorough site inspections of the hotel with clients
Participate in active solicitation program
Draft pre and post trip reports for sales trips
Preparation of required month end report
Preparation of required weekly sales minutes
Regular attendance in compliance with the hotel’s policies
Attend line-up and weekly sales meetings
Attend daily Business Review
Attend bi-weekly one on ones with the Senior Director of Sales & Catering to review market and performance
Preparation of action plans for marketing plan
Qualification
Required
Associates degree is required
Minimum three to five years of experience in a sales related role
Must be able to speak, read, write and understand the English language
Must be able to compute accurate mathematical calculations
Must be able to provide legible communication and directions
Must be able to perform job functions with attention to detail, speed and accuracy
Must be able to prioritize and organize
Must be able to think clearly, remaining calm and resolving problems using sound judgment
Must be able to follow directions thoroughly
Must be able to understand guest's service needs
Must be able to work cohesively with co-workers as part of a team
Must be able to work with minimal supervision
Must be able to maintain confidentiality of guest information and pertinent resort data
Must be able to use a computer keyboard and possess basic typing skills
Must possess moderate to advanced computer skills
Must be able to work in a dynamic and constantly changing environment
Must be adept to multitasking
Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance
Must be able to stand, sit, or walk for an extended period of time or for an entire work shift
Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Must be able to use, carry, and operate all necessary office equipment using finger dexterity
Must be able to communicate with employees, managers, subordinates and guests through verbal communication, hearing ability, and visual acuity
Must be able to visually look at a computer for extended periods of time
Must be able to adapt to moderate temperatures in the hotel as thermostat is controlled by hotel environmental systems
Preferred
Bachelor's Degree related to the industry is preferred
Prior Hospitality experience preferred
Independent, luxury, and multiple properties preferred
Company
Biltmore Hotel
Biltmore Hotel is a hospitality company that provides catering, dining, weddings, and events services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jim Pelletier
CFO
Recent News
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