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Southwest Medical Imaging, LTD · 3 months ago

TECH ASSISTANT

Phoenix, AZ

Full-time

Hybrid

New Grad, Entry Level

Southwest Medical Imaging, LTD is a healthcare provider specializing in radiology services. The Tech Assistant plays a vital support role in ensuring smooth patient preparation and workflow efficiency for diagnostic imaging procedures, including greeting patients, obtaining medical histories, and performing clinical tasks such as starting IVs and running I-STAT tests.

Health CareHealth DiagnosticsMedicalProduct Research

Responsibilities

Provide exceptional customer services with greeting and acknowledging all patients in a friendly and professional manner

Ability to work in a fast-paced environment

Work with patients in preparing them for their exams. This may include obtaining medical histories, having patients change and other required prep for the patient’s exam

Obtain detailed information on MRI safety sheet and have patient remove all personal belongs to ensure their safety

Start IV’s and run I-STAT as needed

Assist fellow co-workers with daily tasks

Work up labs for next day appointments and other tasks that might be assigned

Request outside imaging and/or upload outside imaging for comparisons

Keep patient areas clean and stocked

Other duties may be assigned

Qualification

Phlebotomy experienceIV skillsBasic computer skillsCPR certificationCustomer serviceProfessionalismInterpersonal skillsProblem solvingTeamworkOral communication

Required

High school diploma or equivalent

Prior experience in a medical office; Radiology preferred

Basic computer skills required

Phlebotomy experience required; IV skills a plus

CPR

Ability to work in a fast-paced environment

Strong interpersonal skills

Attention to detail

Commitment to providing exceptional customer service

Flexibility to work at multiple locations and varied shifts

Problem Solving - Collect and research data. Identify and resolves problems in a timely manner. Gather and analyze information skillfully. Work well in group- problem solving situations. Ability to multitask

Customer Service - Manage difficult or emotional patients and referring physician situations. Respond promptly to patient and referring physician needs. Follow through on commitments

Interpersonal skills - Focus on solving conflict, not blaming. Accept responsibility for own actions. Use time efficiently. Listen to others without interrupting and keep emotions under control. Remain open to others' ideas and try new things

Oral Communication and Language Skills - Approach others in a tactful manner. Speak clearly and professionally in positive or negative situations. Listen, get clarification and respond well to questions. Write clearly. Read and interpret written information

Team Work - Contribute and support to building a positive team spirit. Support everyone's efforts to succeed. Ask for and offer help when needed

Professionalism - Treat people with respect and consideration regardless of their status or position. Keep commitments and uphold organizational values. Follow policies and procedures. Maintain confidentiality. Demonstrate accuracy, thoroughness and follow instructions. Use equipment and materials properly

Attendance – Must be to work on time, be flexible to work at multiple locations and work varied shifts