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Frontier Airlines · 3 months ago

Sr Coordinator - Loyalty

Denver, CO

Full-time

Hybrid

Mid, Senior Level

$58K/yr - $78K/yr

2+ years exp

Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado, committed to providing affordable air travel. The Senior Coordinator, Loyalty will lead marketing communications and strategies to support loyalty programs, focusing on execution of strategic marketing plans.

Service IndustryTourismTransportationTravel

Responsibilities

With the Manager, Loyalty Products, identify opportunities and lead Frontier’s tactical marketing strategy to support the various loyalty partners in the development, testing and execution of marketing campaigns including: direct mail, email, insert production, statement messaging, airport signage, internet, social media and the in-flight channel

Leads facilitating discussions between the Frontier team and the partner for all strategy and tactical components of the program

Identify, recommend and support new marketing channels and opportunities for Discount Den, GoWild! and the credit card program and other partners

Oversee production and printing of physical marketing and support materials while ensuring on-time distribution of these materials via comat or other shipping methods

Support other Loyalty Marketing initiatives as needed

Qualification

Marketing strategyAirline marketing knowledgeAdvanced ExcelPowerPoint presentationsHTML familiaritySQL familiarityProject managementCopy editingOral communicationInterpersonal skillsTeam collaborationAttention to detail

Required

Bachelor's degree with emphasis in marketing or equivalent area of study

2-5 years in sales, marketing and/or communications or related field

Knowledge of airline and credit card marketing, as well as frequent flyer program rules and procedures

Advanced Excel and PowerPoint for analytics and presentations

Ability to manage multiple priorities and manage marketing projects, production schedules, and promotional events, while consistently meeting deadlines

Must have good attention to detail for copy proofing/editing

Exceptional presentation and oral communication skills

Exceptional writing and copy editing skills

Ability to work collaboratively with other departments, partners and staff

Ability to manage multiple contractors/trainers

Strong corporate vendor development and relationship building skills

Ability to travel 50% of time

Comfortable receiving feedback and quickly change course based on business needs

Team player who can work collaboratively with other departments, partners and marketers

Must have excellent communication and interpersonal skills

Must be self-motivated, self-starter, have a sense of urgency and extremely well-organized

Ability to work with minimum supervision in a collaborative team environment

Microsoft office product skills including Excel and PowerPoint

Ability to meet deadlines while working in a fast-paced, changing environment

Must exercise sound business judgment and handle confidential information with sensitivity

Must be a team player with ability to work on several projects at a time

Must be comfortable working around the airports both above and under wing when needed

Preferred

Familiarity with HTML, SQL or JSON coding

Benefits

Flight benefits for you and your family to fly on Frontier Airlines.

Buddy passes for your friends so they can experience what makes us so great.

Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.

Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.

Enjoy a ‘Dress for your Day’ business casual environment.

Flexible work schedules that support work/life balance.

Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.

We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.