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Chick-fil-A Corporate Support Center · 3 months ago

Social Media Publisher

Edinburg, TX

Full-time

Onsite

New Grad, Entry Level

$13/hr - $13/hr

Chick-fil-A is a company focused on teamwork and leadership development in a positive environment. They are seeking a Social Media Publisher responsible for managing daily content, fostering guest relationships, and developing a monthly content strategy to enhance audience engagement.

Customer ServiceFood and BeverageHospitalityRestaurantsSnack Food

Responsibilities

Consistently upload and manage daily content related to upcoming events, special food promotions, and offers for the day, week, or month

Exhibit creativity and originality when designing posts that promote events, products, or special offers

Develop and present a comprehensive monthly content strategy to the Director of Operations and/or immediate supervisor for review and approval

Organize and run engaging biweekly contests across various media platforms to encourage audience interaction

Foster strong guest relationships by responding promptly and professionally to feedback, including compliments, questions, suggestions, and complaints

Deliver memorable guest experiences by documenting and posting their dine-in or drive-thru visits on our homepage

Maintain open communication with the team of Directors and team members to share content involving guest appearances or notable interactions

Ensure all written content maintains a high standard of grammar, punctuation, and spelling

Actively monitor and respond to guest comments across social media platforms to maintain engagement and positive brand reputation

Capture and share high-quality, professional-style photographs for use on social media and other digital platforms

Qualification

Content strategy developmentSocial media managementPhotographyGuest engagementCreativityCommunication skillsWriting skills

Required