Software Engineer, Developer Relations (EAC) jobs in United States
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Epic Games · 5 days ago

Software Engineer, Developer Relations (EAC)

Epic Games is a leading company in game development and engine technology. They are seeking an experienced Developer Relations Engineer to support EOS Anti-Cheat by serving as a technical liaison, troubleshooting integration issues, and optimizing solutions for external partners.

Developer PlatformGamingMetaverseSoftwareVideo Games
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Troubleshoot complex integration and operational issues involving Anti-Cheat, analyzing crash dumps, logs, and call stacks to identify root causes
Collaborate directly with external game developers and internal teams to resolve technical issues promptly and effectively
Debug and reproduce customer issues, clearly documenting and communicating findings internally and externally
Represent Epic Games through asynchronous and live support, presence at trade shows such as UEFest, and customer visits
Develop and maintain clear, comprehensive technical documentation, tutorials, and guides to support partner integration
Advocate for partners' successful integration and continued use of Anti-Cheat and related Epic technologies, and influence product improvements through customer insights
Research and identify opportunities to enhance Anti-Cheat technologies and developer experience

Qualification

CC++DebuggingCrash dump analysisCross-platform developmentSDK/API integrationMultitaskingGame architecturesProblem-solvingCommunication skillsTime management

Required

Highly proficient in C and C++, particularly low-level or kernel-level debugging and development
Strong ability to analyze crash dumps and debug complex, obfuscated code at the assembly level
Familiarity with cross-platform development (Windows, Linux, macOS), understanding differences and limitations across these platforms
Exceptional problem-solving abilities, proactively tackling issues independently
Excellent verbal and written communication skills to effectively collaborate with internal teams and external partners
Ability to manage multiple tasks simultaneously, work well under pressure, and prioritize to meet SLA targets
Prior experience with SDK/API integration and understanding of software engineering principles, including legacy support
Understanding of online multiplayer video game architectures and associated security concerns

Benefits

We pay 100% of the premiums for both you and your dependents.
Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match.
We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.
Throughout the year we celebrate our employees with events and company-wide paid breaks.
We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.

Company

Epic Games

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Epic Games is an interactive entertainment company that develops games and offers its game engine technology to other developers.

H1B Sponsorship

Epic Games has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (60)
2024 (35)
2023 (50)
2022 (24)
2021 (24)
2020 (10)

Funding

Current Stage
Late Stage
Total Funding
$7.86B
Key Investors
The Walt Disney CompanySonyDisney Accelerator
2024-06-10Series Unknown
2024-02-20Secondary Market
2024-02-07Corporate Round· $1.5B

Leadership Team

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Randy Gelber
Chief Financial Officer
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Tera Randall
Vice President, Communications and Policy
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Company data provided by crunchbase