Cascadia Health · 3 months ago
Community Program Manager II (Intensive Case Management)
US - OR - Portland
Full-time
Onsite
Mid, Senior Level
$86K/yr - $92K/yr
5+ years expCascadia Health is dedicated to delivering integrated mental health and addiction services, primary care, and housing to enhance community well-being. The Community Program Manager II will oversee the Intensive Case Management program, ensuring effective administration of program activities, providing clinical oversight, and supporting professional development for staff.
Addiction TreatmentHealth CareHospitalNon ProfitWellness
Responsibilities
Manage the day-to-day operations of assigned clinical program – including client care, quality improvement and service delivery
In collaboration with leadership, set annual goals and objectives aligned with integrated treatment and the mission
With support from Quality Management and Cascadia’s compliance department, investigate and resolve client complaints
Assist with the development of an operating budget to support the programs goals and objectives
Monitor expenditures monthly and control costs; justify significant budget variances
Attend both internal and external meetings to problem-solve, advocate for programs, and maintain positive working relationships with employees and stakeholders
Oversee and leverage clinical data to monitor performance and assist in decision making
Serve as a liaison between departments, facilitating collaboration among interdisciplinary teams, and communicating with stakeholders
Assess progress toward achieving goals and objectives and revise plans, systems, policies, and procedures to assure success
Provide input into the development of policies, procedures, and systems in support of program goals
Perform other duties as assigned
Comply with laws, regulations, policies, and procedures under which the program and company operates
Comply with and manage relevant Contracts, Memorandum of Understanding (MOU), and Grants
Assist in crisis situations as appropriate; follow protocols and procedures in coordination with the treatment team
Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics
Maintain accurate and up-to-date documentation that ensures compliance with all agency policies and procedures and local, state, and federal regulations, and billing requirements
Adhere to mandatory abuse reporting laws and HIPAA requirements
Understand safety regulations and evacuation procedures; participate in regular safety drills in compliance with program policies and procedures
Complete assigned employee training in compliance with program and company requirements
Provide guidance, support, and training to other staff in alignment with company mission and values
Participate in all scheduled staff meetings, supervision sessions, and other departmental and company meetings
Provide regular supervision, coaching, and annual training oversight for direct reports
In collaboration with program leadership, determine staffing requirements, recruit, hire, and train staff in a manner that encourages and maintains Cascadia’s Values
Establish work plans and priorities for staff members, assess the progress of staff members
Promote and complete annual employee training requirements on a timely basis
Demonstrate commitment to continuing professional development
Provide direction and coach staff in Standard Operating Procedures (SOP), Electronic Health Records (EHR), Trauma-Informed Care (TIC), Feedback Informed Treatment (FIT), evidence-based practices, community resources, crisis management, harm reduction, Oregon Administrative Rules (OAR), HIPAA, and mandatory reporting
Take the initiative in thought leadership, innovation, and creativity
In collaboration with leadership team develop, review and revise clinical guidelines and operational workflows; as well as set annual goals and objectives aligned with Cascadia’s mission
Create, model, and maintain a work culture that supports Cascadia’s Values
Attend and participate in all meetings as assigned, including but not limited to staff and team meetings, consultations with staff, individual and group supervision
Develop and maintain strong relationships with internal and external customers to promote quality and efficiency in Cascadia operations
Perform other duties as assigned
Qualification
Required
Master's Degree in a behavioral science field from an accredited college or university
Minimum five years of experience in community mental health or related field
3 years clinical experience providing community behavioral health services
Minimum of 2 years staff supervisory experience
Employee must possess a valid driver's license, three-year driving history; clean driving record, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course
All client-facing positions must have the ability to perform Basic Life Support (BLS) and properly use AED equipment. BLS certification training will be provided within the first 60 days of hire. Certification must remain current
Understand the unique clinical needs of individuals served
Understand the recovery model, motivational interviewing, illness management and recovery, evidence-based practices, and strength-based philosophies and strategies
Understand and align with harm reduction philosophies and trauma informed care
Expert level written and verbal communication skills
Demonstrated proactive approaches to collaboration and problem-solving to meet deadlines
Operate computer hardware and software at a level needed to effectively perform job functions
Highly resourceful team-player, with the ability to also be extremely effective independently
Benefits
Generous Paid Time Off Package Full-time employees earn 6 weeks of PTO in their first year!
Medical and Dental Coverage (begins 1st of the month following 30 days after hire date)
VSP Vision Discount Plan
403(B) Retirement Savings (Pre and post-tax plans with up to 8% employer matching contribution!)
Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
Short-Term Disability, Long-Term Disability, and Life Insurance
Paid Bereavement and Jury Duty Leave
Length of Service Award
Voluntary Life Insurance
Supplemental Insurance
Student loan forgiveness options
Employee Assistance Program (EAP)
Bicycle Reimbursement
Discounted Fitness Memberships
Trauma Support Team
Company
Cascadia Health
Cascadia looks at the whole person and believes that an integrated healthcare approach is the best way to serve our clients. Cascadia’s whole health care model empowers individuals as they work toward their goals to achieve recovery.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Derald Walker, Ph.D.
President/CEO
Beth Barker
CFO
Recent News
2025-05-07
2025-04-02
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