Pizza Hut · 3 months ago
Shift Manager (Internal Promotion)
Phoenix, AZ
Full-time
Onsite
Mid LevelDesert De Oro Foods is a company that prides itself on its culture of trust, loyalty, and excellence, with a strong emphasis on leadership development and operational excellence. The Shift Manager role involves overseeing daily restaurant operations, ensuring customer satisfaction, and leading the team in maintaining high standards of service and food safety.
Food and BeverageFood DeliveryHospitality
Responsibilities
Execute responsibilities for people, customer, and service
Ensure that all Team Members complete their tasks for their assigned position(s)
Ensure that employees are clean and neat in appearance
Personally demonstrate that customer needs are the highest priority
Ensure food safety, quality, and accuracy of orders
Resolve customer complaints quickly while maintaining positive customer relations
Greets customers with a smile, is polite and pleasant when speaking with customers
Works with management and fellow employees to serve customers with a sense of urgency
Cooperation with peers, work with fellow employees as part of a team, helps others when they need a hand
Provide regular feedback to the RGM on the performance of Team Members
Provide ongoing constructive and complimentary feedback to Team Members
Actively participate in the training of Team Members
Handle conflicts constructively and work with RGM to achieve resolution
Assist profit & Loss management by following cash control/security procedures, maintaining inventory and managing labor
Oversee proper product preparation, rotation, portioning, cooking, and holding times
Assist RGM with facility maintenance and ensure health and safety standards are followed at all times
Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks
Provides appropriate notice when unable to be at work
Understands and uses approved time-keeping system, including accurately recording all hours worked
Qualification
Required
Must be at least 18 years old
Must have reliable transportation
Must pass a background check criteria
Able to do basic business math
Able to stock shelves and coolers
Able to clean the parking lot and surrounding grounds
Able to sweep and mop floors
Able to lift, carry out trash containers, and place in an outside bin
Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time
Company
Pizza Hut
Pizza Hut is an American restaurant chain and international franchise known for Italian-American cuisine including pizza and pasta. It is a sub-organization of Yum! Brands.
Founded in 1958
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2006-04-01Debt Financing
Leadership Team
Aaron Powell
Global CEO
Chuck Rhoades
Chief Technology Officer
Recent News
2026-01-23
2026-01-22
Company data provided by crunchbase