Mass General Brigham · 3 months ago
Pre Analytics ASCP Laboratory Supervisor- Evening
Boston, MA
Full-time
Onsite
Senior Level
$33.46/hr - $48.66/hr
5+ years expMass General Brigham is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service. They are seeking a Central Processing Supervisor for the Evening Shift who will oversee all pre and post-analytical activities in the Core Laboratory, ensuring compliance with regulations and managing daily operations, staffing, and training. The role involves monitoring workflow, addressing safety reports, and leading process improvement initiatives.
Health CareHome Health CareMedical
Responsibilities
Creates and monitors systems/processes to ensure pre-analytic specimen integrity
Monitors workflow and productivity metrics to meet statistical goals. Responds to operational metrics that are out of acceptable limits with a focus on improvement and efficiency
Utilizes Qgenda scheduling software to ensure appropriate staffing to support and accomplish departmental goals and objectives in accordance with scheduling and timekeeping policies
Provides for proper orientation, training, and in-service education of staff; assigns work and provides for cross-training as appropriate; monitors and supervises work to ensure compliance with established procedures, policies, and standards; monitors quality and quantity of work performed in the laboratories
Responds to and investigates safety reports, including follow-up. Tracks issues and creates systems to address/correct them
Manages workflow and workload to meet lab and department service goals
Responds to specific customer service issues
Periodically reviews and revises procedures in order to improve quality and productivity, and to comply with current regulatory standards. Recommends new processes and procedures to leadership
Manages staffing model and complement within budget (including overtime) to meet laboratory and department goals
Coordinates the orientation of new employees and participates in training for new systems and technology
Ensures compliance with hospital and department requirements and competency with job requirements. Facilitates ongoing development of staff, assuring staff participation and competency
Develops staffing patterns and schedules staff to meet work demands of a 24-hour/7 days per week operation, including coverage of sick calls, vacations, and extended leaves, and deploys staff as necessary within budgeted FTEs
Utilizes PeopleSoft functions to authorize and process status changes, evaluates and performs overall employee performance appraisals; performs all other functions constituting proper management of staff in accordance with established hospital and departmental policy and procedures. Assures that all administrative procedures are followed
Participates in interviewing and hiring staff for Central Processing. Delivers appropriate corrective action for assigned personnel, in collaboration with the Technical Director and Human Resources
Ensures that MGH Pay practices are followed and prepares weekly payroll and ensures it is entered correctly in the Kronos system
Assists with overseeing regulatory compliance for Central Processing: participates in department preparation, identifies and remediates issues, participates in surveys, and addresses all findings as needed
Identifies and leads process improvement and quality improvement initiatives
Monitors workload, analyzes workflow, errors, and processing turnaround time to ensure specimen quality. Collaborates with Technical Director to define metrics and thresholds. Participates in ongoing quality assurance efforts
Establishes and enforces safety regulations for the laboratory to ensure that laboratory personnel receive maximum protection from hazardous laboratory materials and infectious agents. May function as a Safety Officer
Follows all safety (including infection control and hazardous material) policies and procedures. Notifies appropriate hospital departments of unsafe conditions. Successfully participates in safety education and competency activities
Builds and maintains ongoing working relationships with lab staff, clinical and physician staff to facilitate positive staff morale and optimal productivity and efficiency
Supports, promotes, and demonstrates MGH customer service philosophy
Promotes and initiates active communication with leadership, staff, and other departments
Maintains close cooperation and liaison with other departments and administrative sections of the department and hospital to provide coordination of activities, which affect patient care
Participates in strategic process and systems improvement initiatives that support departmental goals targeting patient satisfaction, employee satisfaction, quality and safety, expense and revenue management, and regulatory compliance
Attends department-wide meetings; serves on committees; conducts meetings to maintain communications with subordinates relative to policy, practices, and procedures
Conducts special projects under the direction of the Technical Director
Qualification
Required
MT (ASCP) Certification required
Bachelors Degree in Medical Technology or physical sciences
Significant or specialized related experience (greater than 5 years)
Minimum of one year of supervisory experience with a demonstration of leading non-exempt hourly staff
Documented customer service experience
Benefits
Comprehensive benefits
Career advancement opportunities
Differentials
Premiums and bonuses
Recognition programs designed to celebrate your contributions and support your professional growth
Company
Mass General Brigham
Mass General Brigham specializes in providing medical treatments and health diagnostics services.
10001+ employees
H1B Sponsorship
Mass General Brigham has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (77)
2024 (61)
2023 (93)
2022 (70)
2021 (80)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
E
Erin Flanigan
SVP, Human Resources, Community, Specialty Hospital Division
O’Neil A. Britton
Chief Integration Officer, Executive Vice President
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