Juniper · 3 months ago
Account Manager (48422)
San Antonio, FL, USA
Full-time
Onsite
Mid, Senior Level
5+ years expJuniper is a full-service landscape design, build, and management company servicing the Southeast. The Account Manager is responsible for driving operational and financial performance of their assigned portfolio, ensuring exceptional client service, and promoting a positive work environment through effective leadership and team development.
CommunitiesConstructionLandscaping
Responsibilities
Lead efforts in recruiting, hiring, and onboarding new employees
Foster a culture of continuous learning by providing training and development opportunities to enhance team skills and performance
Effectively manage employee performance by clearly communicating expectations, providing regular and constructive feedback, and addressing both positive contributions and areas for improvement
Foster a culture of accountability and continuous growth
Promote a positive and inclusive work environment by actively recognizing achievements, addressing employee concerns promptly, and using approaches to maintain high levels of employee satisfaction and retention
Assist Talent Acquisition team with onboarding activities associated with new employees; including but not limited to, completing Form I-9 accurately and timely, providing new employees with their applicable training plan, and providing any applicable documents to HR
Oversee daily maintenance schedules, field crew performance, and operational efficiency to meet and exceed contractual obligations
Conduct site inspections to assess work quality, compliance with contracts, and opportunities for improvement or enhancement
Build and maintain strong client relationships through regular engagement, site visits, and updates to understand their goals, address concerns, and ensure satisfaction
Manage financial performance, including P&L oversight, labor, materials, inventory, and equipment expenses, addressing variances to ensure profitability
Develop and implement streamlined processes to improve service delivery, efficiency, and overall performance
Prepare and present reports on account performance, site conditions, and client feedback, leveraging insights to propose and deliver enhancements or additional services
Collaborate in regular meetings to align on goals, discuss performance, and identify opportunities for growth and improvement
Stay informed on the latest landscape technologies and practices, sharing knowledge with clients to support informed decisions and innovative solutions
Ability to perform all tasks carried out by team members under their supervision
Follow and promote safety policies, practices, and procedures to ensure safe working conditions and behaviors are maintained
Assist with safety investigations and implement corrective actions to address safety hazards and incidents
Perform other related duties as assigned
Qualification
Required
5 years of landscaping or service industry experience with 3 years of managing multi-million-dollar portfolio of business required
2 years of leadership or management experience required
Green Industries Best Management Practices (GI-BMP) required within the first 90 days holding position required
In-depth knowledge of equipment, tools, and machinery needed for agronomy operations required
Strong verbal and written communication skills, with the ability to effectively share information across teams and stakeholders required
Ability to manage, deescalate, and resolve conflicts, ensuring open communication and maintaining strong relationships with clients and team members required
Proficient in computer and technology skills including working knowledge of Microsoft Office Suite, Adobe, and mobile devices required
Must possess a valid US driver's license (or equivalent) and meet Motor Vehicle Record (MVR) verification requirements required
Preferred
Limited Urban Commercial Fertilizer Applicator (LF) Certification preferred
5 years of landscaping or service industry experience with 3 years of managing multi-million-dollar portfolio of business preferred
2 years of leadership or management experience strongly preferred
Benefits
Health/dental/vision insurance
401K
PTO plans
Company
Juniper
Juniper specializes in the green industry with landscape architecture and planning, construction services and maintenance programs.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Bregal Partners
2022-01-10Private Equity
Leadership Team
Jake Rubin
Chief Operating Officer
Dan deMont
Chief Revenue Officer (CRO)
Recent News
Company data provided by crunchbase